Khaled Ali Swaid

-Participates in the promotion and maintenance of effective communication and teamwork. Participates in answering question and giving appropriate directions to patients, families and visitors.

-Translates Arabic/English for patients, family and health care team. Accurately conveys information and orders. Participates in patient education program as requested.

-Prepares and maintains all patient records.

-Inputs and extracts data from computer, i.e. ICIS, and Oracle.

-Actively welcomes new staff/students to the assigned area and
participates in retention activities. Contributes to the retention of all staff to meet the assigned area specific turnover rate goal.

-Participates in retention activities.

-Reports equipment failures, safety and security issues, and/or
reduction of supplies to Supervisor .

-Follow the patient care plan with MRP or his team from the day of admission and facilitate patient care required services and follow up their provision in timely manner.

-Ensure that patients are expected for discharge, are ready for discharge and have all required discharge orders and needs fulfilled.

-Facilitate all patients needs.

Admission office:

- Responsible for admission the patient to the hospital through, the clinic or emergency department.

OPD and ERD:

- Worked with patients to understand their needs and provide excellent service.

- Assisted patients in filling out check-in and payment paperwork.

- Send and Follow up outpatient and inpatient approvals through NPHIES.

-Registered and verified patient records before triage with most up-to-date information.

-Set up patients in system by documenting key data, confirming eligibility.

-Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

-Imaged and scanned patient and registration documentation into electronic patient records.