Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Timeline
Generic
Khaled Gaber Abdelgalil

Khaled Gaber Abdelgalil

Dammam,Saudi Arabia

Summary

With over five years of professional experience, including leadership roles at Americana Restaurants, I collaborate with teams to deliver operational excellence exceptional customer service and marketing team, My current role as Branch Manager involves overseeing operations, fostering a culture of collaboration, and exceeding organizational goals. By leveraging strong networking skills and a focus on team development, I contribute to enhancing customer satisfaction and driving business growth. Committed to empowering teams and aligning efforts with Americana Restaurants' mission, I bring a dynamic approach to creating impactful results in the hospitality industry.

Overview

9
9
years of professional experience

Work history

Digital Marketing

Vodafone Egypt
Cairo

Quality Assurance Training

Americana

Tour Guide

Egyptian Museum
Tahrir Square

Branch Manager of the KFC

Americana Company
Dammam
2021.12 - 2026.05
  • Continuously oversee daily store operations and ensure smooth workflow. Follow up on daily procedures within the store and ensure team adherence to established policies. Ensure business continuity by coordinating between different departments and addressing operational challenges promptly. Analyze daily and weekly sales and develop plans to increase revenue and improve the average purchase basket. Monitor operating costs and minimize waste to increase profit margins and achieve financial targets. Ensure compliance with occupational health and safety procedures, company policies, and local laws.

Documentation and Data Entry Coordinator

SAMCO Architectural Construction Company
Nasr City
2020.06 - 2021.06

Receptionist

JW Marriott Hotel
New Cairo
2018.04 - 2018.10

Customer Service

Vodafone Egypt
Beni Suef
2018.02 - 2018.04

Tourist Host

Sharm Plaza Hotel
Sharm-Elshaikh
2017.06 - 2017.12

Education

Bachelor's Degree - Tourism and Hotels, Tourist Guidance Department

Fayoum University
Fayoum

Skills

  • English language reading and writing
  • Computer maintenance and networks - German Academy
  • Microsoft Office - ICDL
  • Online digital marketing
  • First aid

Languages

English
Advanced (C1)

Hobbies

Voluntary work, Able to do more than one task at the same time, Employ skills and knowledge in any aspects as to contribute to personal development and company’s significant growth, Enjoy meeting new people, Willing to work long hours, Working in groups as well as individually

Timeline

Branch Manager of the KFC

Americana Company
2021.12 - 2026.05

Documentation and Data Entry Coordinator

SAMCO Architectural Construction Company
2020.06 - 2021.06

Receptionist

JW Marriott Hotel
2018.04 - 2018.10

Customer Service

Vodafone Egypt
2018.02 - 2018.04

Tourist Host

Sharm Plaza Hotel
2017.06 - 2017.12

Digital Marketing

Vodafone Egypt

Quality Assurance Training

Americana

Tour Guide

Egyptian Museum

Bachelor's Degree - Tourism and Hotels, Tourist Guidance Department

Fayoum University
Khaled Gaber Abdelgalil