Khaled Hamouda
Saudi Arabia ,Jeddah
Summary
Highly motivated sales professional with a strong track record of achieving sales targets and delivering excellent customer service with 8+ years of experience. Proven expertise in sales operations, customer relationship management, and supplier management. Seeking a challenging role to utilize my skills and experiences to drive business growth and maximize customer satisfaction.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Sales Officer
JUTHOR PAPER MANUFACTURING CO. part of MEPCO GROUP
KAEC Industrial City, Saudi Arabia
10.2023 - Current
- Improved sales performance to exceed required targets by effectively handle for daily customer meetings, sales calls and account management tasks.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Prepare weekly, monthly, quarterly, and annual sales objectives and reports.
- Prepare logistics forecast in order to prepare required fleets for domestic and overseas.
- Established and maintained positive, profitable client relationships through superb communication.
- Ensuring optimum customer experience and satisfaction for delivery with feedback over 80% by following established processes and procedures.
- Prepare weekly stock reports for movable materials to ensure movement and selling.
Sales Support Officer/Production Planning Officer
Middle East Paper Co. - MEPCO
Jeddah, Saudi Arabia
05.2015 - Current
- Utilized successful sales techniques, surpassing 85% of yearly targets.
- Managed a variety of customer Sales & Services for (Local & Export) with administrative tasks, contribute to improved sales organization with utilizing effective problem-solving techniques, resulting increase of customer satisfaction level with more than 85%.
- Earned positive reviews for dedication to excellent customer service.
- Developed and nurtured long-term customer relationships, providing guidance on purchasing decisions.
- Corresponded with domestic and international customers, providing updates on order status, and negotiating their new inquiries.
- Experienced in Production Planning, arranging production schedules and providing the maximum machine utilization with maximum capacity to achieve maximum sales and productivity level.
- Prepare monthly machine trim losses report and discuss with Production & Planning team.
- Interacted with problematic accounts, building lasting rapport and boosting revenue opportunities with more than 85%.
- Generated and shared weekly sales reports and balances to enable performance analysis.
- Attended exhibitions representing company products along with gain insights into current product and market developments.
- Managed and coordinated all aspects of production, from pre-planning to post-event evaluation.
- Delivered required production quantities through considered planning.
- Planned and paced work efficiently in order to meet daily, weekly , monthly production goals.
Local & Overseas Buyer
Universal Company For Paper & Packaging - UNIPACK
10th Of Ramadan City, Egypt
12.2011 - 04.2015
- Contact suppliers, discuss terms of their offers, select best provider who meets standards (price, quality).
- Prepare and release purchase orders to suppliers after presenting to the management.
- Lead negotiations and problem resolution discussions with suppliers.
- Coordinate raw material delivery schedule with Sales and Production Departments with Planning, coordinating the procurement of all materials.
- Following up with Suppliers and Shipping lines for material delivery ensure they are received on time.
- worked on Increasing delivery on-time and decrease supplier issues.
- Ensure receiving imported raw material documents on time and proceed for custom clearance.
- Worked as a primary point of contact for developing strategy, planning, execution, and problem-solving.
- Provided technical assistance and guidance for all claims regarding material received out of specifications as well as overages, shortages, and damaged material.
- Experienced in contract analysis, negotiation, financial.
- worked on the formula for purchasing products to keep inventory at the ultimate levels which resulted in saving time, money, and resources.
- Reviewed opportunities and proposals from new suppliers.
- Obtained competitive price quotes.
- Built strong relationships with vendors.
Education
Master of Business Administration - MBA - Project Management & Logistics and Supply Chain & Marketing Management
International Business Academy of Switzerland
Switzerland 01.2023 -
Bachelor of Business Administration - Business Administration
Higher Technological institute
10th of Ramadan City, Sharkia, Egypt 08.2007 - 08.2011
Skills
- MS Office (Word, Excel, PowerPoint)
- INTERNET
- Ambitious, reliable, motivated, dependable
- Good communication skills
- Time management skills
- Ability to work under pressure
- Ability to learn new tasks quickly
- Comprehensive understanding
- Experience of purchasing strategies
- Production Planning using SAP
- Regularly achieving targets
- Resourceful and well organized
- Extensive knowledge of purchase
- Extensive sales order systems and related software
- Ability to manage multiple priorities
Languages
English
Fluent
Arabic
Fluent
Timeline
Sales Officer
JUTHOR PAPER MANUFACTURING CO. part of MEPCO GROUP
10.2023 - Current
Master of Business Administration - MBA - Project Management & Logistics and Supply Chain & Marketing Management
International Business Academy of Switzerland
01.2023 -
Sales Support Officer/Production Planning Officer
Middle East Paper Co. - MEPCO
05.2015 - Current
Local & Overseas Buyer
Universal Company For Paper & Packaging - UNIPACK
12.2011 - 04.2015
Bachelor of Business Administration - Business Administration
Higher Technological institute
08.2007 - 08.2011
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