Khaled Hasan Al-baiti
Jeddah,Saudia arabia
Summary
Ambitious student with enthusiasm for industry innovations and technologies. Researches new products and software developments to gain understanding of available solutions. Applies strong troubleshooting and diagnosis skills to address challenges.
Organised computer network professional with strong record of successful network management. Applies in-depth understanding of network Ethernet, Wi-Fi and CMDA to address business needs. Offers superior decision-making and prioritisation skills. Meticulous Network Engineer offers expertise in hardware and software troubleshooting. Reduces corporate vulnerabilities with stringent security and disaster recovery planning. Proactive problem-solver with excellent file management skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Network engineer
Modn telecommunications for trading company
Jeddah, Saudia Arabia
06.2023 - Current
- Guided and assisted users with technical issues, improving network performance and usability.
- Tracked network and telephony devices for performance and load threshold metering.
- Secured network systems by establishing and enforcing access control policies.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Troubleshot network issues and provided rapid solutions to limit downtime.
- Maintained network configuration, mapping and service records for accurate documentation.
- Provided smooth communications by configuring LAN technology, wireless access points and routers.
- Installed CCTV, IPBX, Access doors and network systems, and make whole configurations.
- Worked in pre-sales as an expert network engineer.
CCTV technician
Security Al-wadiah Systems
Jeeddah, Saudia Arabia
10.2022 - 05.2023
- Maintained quality of service, communicating with management to effectively handle scope and material changes.
- Guaranteed timely repair services, managing material to support appropriate inventory levels.
- Maintained thorough records and timesheets of all work completed for comprehensive company reference.
- Drove company vehicles responsibly to best maintain company image and uphold safety compliance.
- Performed CCTV installations and maintenance, keeping up with high-volume targets.
- Maximised profitability by establishing long-term customer rapport and satisfaction.
- Monitored and tested equipment performance regularly, implementing preventative maintenance for enhanced functionality.
- Delivered projects on time and within budget to complete contract scope and specifications.
- Used excellent troubleshooting skills to identify, analyse and diagnose system faults.
Delivery driver
J&T Express
Jeddah, Saudia Arabia
07.2022 - 09.2022
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Safely loaded and unloaded packages with zero material damage.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Completed deliveries with smile and patient, personalised service.
Food delivery driver
The Chefs
Jeddah, Saudia Arabia
04.2022 - 06.2022
- Verified orders with customers upon delivery.
- Checked food and drink orders for accuracy before leaving restaurant.
- Stored and delivered food while maximising food safety.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
- Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
- Alerted customers about delays to pickup or delivery to foster satisfaction.
- Delivered to customers on time by following pre-calculated route and schedule.
- Collected orders from various restaurant locations quickly.
- Upheld high service standards to build customer loyalty.
- Complied with all traffic and safety laws while representing company.
- Completed deliveries with smile and patient, personalised service.
Delivery driver
Noon
Jeddah, Saudia Arabia
03.2022 - 03.2022
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Completed deliveries with smile and patient, personalised service.
Truck driver
My uncle
Mukalla, Yemen
09.2021 - 09.2021
- Transported freight from origin to destination safely.
- Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
- Performed loading and offloading of trucks.
- Balanced and handled expense accounts for each trip.
- Interacted positively with customers and vendors on deliveries and orders.
- Checked load accuracy and stability before each trip.
- Notified supervisor of any customer or delivery problems.
- Conducted emergency roadside repairs, including changing tyres, replacing light bulbs and installing fuses and tyre chains.
Section manager
Alnukaly
Jeddah, Saudia Arabia
05.2020 - 05.2020
- Conducted disciplinary action in line with store policies and termination of employees.
- Analysed daily, weekly and monthly sales figures to determine section profitability.
- Enforced compliance with legal, safety and health guidelines to reduce team risk.
- Walked sales floor regularly, identifying problems and resolving urgent issues.
- Maintained section service levels in alignment with company standards.
- Trained new employees in company policies and procedures.
- Supervised employees, providing coaching and mentorship to optimise productivity.
Cashier
X-games store
Mukalla, Yemen
06.2019 - 06.2019
- Resolved customer complaints and answered queries about store products.
- Educated customers on promotions, offers and special events to enhance product sales.
- Reduced customer wait times through optimised checkout processes.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Engaged in pleasant chit chat for friendly and personalised service.
- Kept checkouts areas and general store clean, orderly and safety.
Teacher of mathematics
Hadramout University
Mukalla, Yemen
02.2018 - 07.2018
- Minimised classroom disruptions by successfully de-escalating challenging behaviour.
- Provided tailored 1:1 tutoring, helping 54 struggling students to improve their algebra test scores by 75%.
- Improved student engagement by differentiating planning and teaching according to individual learning needs.
- Maintained emotional, creative and physical wellbeing of students by following school safeguarding procedures.
- Stimulate student curiosity by integrating creative teaching formats, including project-based learning.
- Provided clear structures for lessons maintaining pace, motivation and challenge.
- Inspired interest and curiosity in mathematics through interactive games.
- Assigned homework and out-of-class activities to underscore course concepts.
- Built comprehensive understanding of mathematical concepts, methods, and vocabulary.
- Selected appropriate instructional resources and supplemented course texts with library resources and technological tools.
- Set high expectations for academic progress and classroom behaviour through well-focused teaching and discipline.
Education
Diploma - Comprehensive sales and Technical training
Yeastar
Saudia Arabia 01.2024 - 01.2024
Diploma - Comprehensive sales and Technical training
DrayTek
Saudia Arabia 01.2024 - 01.2024
Diploma - Comprehensive sales and Technical training
Grandstream
Sadia Arabia 01.2024 - 01.2024
Diploma - Comprehensive sales
Ruijie
Saudia Arabia 09.2023 - 09.2023
Diploma - Technical for Specialist Engineers
Ruijie
Saudia Arabia 08.2023 - 08.2023
Bachelor's degree - Information Technology
Hadramout University
Yemen 01.2018 - 06.2021
Skills
- Switching protocols
- Engineering documentation
- Troubleshooting network issues
- Technical infrastructure migration
- Data network technology
- Network configuration
- Automation tools and scripting
- Firewalls and endpoint security
- Customer communication
- Infrastructure planning and design
- Systems support
- Distributed File System (DFS)
- Network installation
- Line testing
- Wireless network set up
- Failure resolution
- Network support
- Authentication processes
- End-user training
- VPN management
- User training
- Mobile device management
- Power testing
- Software deployment
- Microsoft office
- Write and program Python, HTML an CSS commands
- Drive small, medium and large vehicles
- Deal with NXT robot
Languages
Arabic
Fluent
English
Upper intermediate (B2)
Timeline
Diploma - Comprehensive sales and Technical training
Yeastar
01.2024 - 01.2024
Diploma - Comprehensive sales and Technical training
DrayTek
01.2024 - 01.2024
Diploma - Comprehensive sales and Technical training
Grandstream
01.2024 - 01.2024
Diploma - Comprehensive sales
Ruijie
09.2023 - 09.2023
Diploma - Technical for Specialist Engineers
Ruijie
08.2023 - 08.2023
Network engineer
Modn telecommunications for trading company
06.2023 - Current
CCTV technician
Security Al-wadiah Systems
10.2022 - 05.2023
Delivery driver
J&T Express
07.2022 - 09.2022
Food delivery driver
The Chefs
04.2022 - 06.2022
Delivery driver
Noon
03.2022 - 03.2022
Truck driver
My uncle
09.2021 - 09.2021
Section manager
Alnukaly
05.2020 - 05.2020
Cashier
X-games store
06.2019 - 06.2019
Teacher of mathematics
Hadramout University
02.2018 - 07.2018
Bachelor's degree - Information Technology
Hadramout University
01.2018 - 06.2021