Hi, I’m
Khaled Rahel
Software Project Manager
Riyadh
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Focused Project Manager adept at planning, directing, and maintaining continuous operations in various departments. Experienced in directing manufacturing employees in the software industry and keeping efficient production by quality standards. Applying a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance.
Overview
10
years of professional experience
9
Certification
Work History
SECRT-TECHRiyadh, Egypt
Software Project Manager
07.2022 - Current
Job overview
- Led a 3x team of 28+ stockholder's , ensuring high performance and adherence to timelines through effective project management methodologies.
- Optimized resource utilization, meticulously monitoring and controlling budgetary expenditures to keep costs within allocated budgets.
- Directed comprehensive project planning, spearheading application development, and implementing robust risk management strategies.
- Crafted and executed strategic project plans, aligning them with overarching business objectives to drive growth and efficiency.
- Managed and executed technical upgrade projects, collaborating with consultants and developers to ensure seamless system integrations.
- Developed detailed project plans, clearly defining objectives, setting realistic timelines, and outlining specific deliverables.
- Collaborated with cross-functional teams, enhancing software solutions by improving performance and functionality.
- Implemented agile methodologies, fostering a collaborative environment and adapting to changing project requirements.
- Conducted regular project reviews and retrospectives, identifying areas for improvement and implementing actionable strategies..
- Facilitated stakeholder communication, ensuring alignment and support throughout the project lifecycle.
- Developed and implemented strategic project plans to meet business objectives.
- Utilized advanced project management tools, such as JIRA and Trello, to track progress and manage tasks..
UreemRiyadh
IT Project Manager
11.2021 - Current
Job overview
- Lead and manage end-to-end delivery of IT projects, ensuring alignment with business goals.
- Led a team of 15+ developers to deliver a critical software update that increased system performance by 30%.
- Develop and maintain detailed project plans, including scope, timelines, resources, and budgets.
- Coordinate cross-functional teams, including developers, designers, QA, and vendors, to meet project deadlines.
- Implement risk management strategies to mitigate potential project risks and issues.
- Conduct regular status meetings with stakeholders, providing updates on project progress and addressing any concerns.
- Oversee quality assurance processes, ensuring deliverables meet required standards before release.
- Manage project budgets, monitor expenditures, and control costs to prevent overruns.
- Conduct post-project evaluations, documenting lessons learned and identifying areas for improvement.
- Improved project delivery efficiency by 15% by implementing Agile methodologies across the team.
KRCODINGAl Jizah
Application Support Team Lead
12.2020 - 10.2021
Job overview
- Led the Huarache Team, consisting of IT support specialists and developers, in managing over 12 projects across different business life cycles.
- Monitored project progression through various phases, ensuring alignment with business objectives and timelines.
- Provided round-the-clock support for web and client-based applications, including file and data feeds, and batch processes, mitigating potential business disruptions.
- Performed rigorous quality assurance testing on new software releases, ensuring alignment with efficiency and performance goals.
- Developed and executed test cases and scenarios in collaboration with the development team to ensure software reliability and performance.
- Implemented updated patches and system configurations, achieving an 85% improvement in operational efficiency.
- Analyzed existing computer systems, providing strategic recommendations for upgrades and improvements.
- Utilized Azure DevOps to track, maintain, and update trouble tickets, streamlining issue resolution and enhancing team productivity.
- Collaborated with various departments and IT professionals in the development and implementation of IT systems, ensuring cohesive integration across the organization.
- Oversaw the installation and configuration of software and hardware systems, ensuring seamless deployment and operational functionality.
- Delegated tasks effectively, developed project budgets, and maintained work schedules to ensure project deliverables were met on time and within budget.
Ministry Of Communications And InformationKuwait, Kuwait
Senior Application Support Engineer
01.2020 - 05.2021
Job overview
- Archived to Manager and deploy more than 10 Applications within 85% live and already working smoothly with the user and meet the user experience
- Advised the team to successfully develop 100% new user-facing features
- Oversaw team function by delegating assignments and monitoring performance against expectations
- Managed code debugging and correction of defects logged by the QA team.
- Prepared application documentation, user manuals, and other technical data for internal or end-user needs.
- Verified technical feasibility of designs and changed plans to match technical capabilities
- Affected Validated performance and usability on different platforms through comprehensive testing strategies
- Produced written and oral presentations summarizing development work for technical and non-technical product stakeholders.
Ministry of Information and CommunicationKuwait, Kuwait
Application Support Engineer
01.2018 - 01.2020
Job overview
- Manage Team [Huarache Team of IT support & Developer] Manage +8
- Communicated technical development stages and provided design support to stakeholders.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Project different business life cycles and check the progression of a business in phases over time
- Collaborated with analysts through development and implementation to foster a full understanding of change implications
- A supervised code review process and suggested techniques for areas requiring improvement.
- Developed moderately complex code based on business requirements or user stories.
- Built product deliverables according to specifications and escalated technical design or specification issues.
- Set specifications for new systems and updates, factoring in input from management, staff, and users., Managed system performance by monitoring operations and correcting routine issues.
MKSGiza
SAP Basis Consultant
10.2016 - 09.2018
Job overview
- SAP ERP Full implementation 100% live.
- SAP ERP and BI installation on Windows Server 2008 With SQL.
- Administering the SAP landscape, maintaining an environment with 100% availability and sub-second average response.
- Configured roles and managed users for different segments of SAP.
- Assisting SAP developers with development activities, problems and questions, Developed system engineering, software engineering, system integration, and distributed system architectures
- Managed system performance and user profiles.
- Configured roles and managed users for different segments of SAP.
- Participated in designing, scaling, and implementing databases created to customer specifications.
RayaGiza
IT Technical Support Representative
06.2014 - 12.2016
Job overview
- Delegated detailed records of daily interactions with customers with contact details, fulfillment actions, and processing of support agreements
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Set specifications for new systems and updates, factoring in input from management, staff, and users
- Clarified team computer needs with skilled installation of devices, cables, and software
- Answered user inquiries regarding computer software or hardware operation to resolve problems.
- Lead users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.
Education
October University
University Overview
GPA: 3.7
6th OctoberEgypt
Bachrouse from Computer Science and Information system
06.2014
Skills
- Project Planning
- Expense Reports
- Team Bonding
- Cost Containment
- Contract Management
- Project Estimation and Bidding
- Multi-Unit Operations Management
- Project Management
- Project Development
- Agile Methodology
- Project Scope Analysis
- Systems Installation, Configuration and Upgrading
Certification
- PMP - Project Management Professional
- Certified ITIL4 Foundation
- Certified SQL
- Certified Linux SUSE
- Certified ISTQB
- Certified MCSE
- Certified MCSA
- Certified MCITP
- Certified CCNA
Languages
Arabic
Native language
English
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- Project Management Institute
- Association of Information Technology Professionals
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsFlexible work hoursWork from home optionInterests
Self Development
Fit/Gym
Software
Agile and Scrum methodologies
DevOps practices
JIRA
ERP Implementation
Azure DevOps
Performance testing
Project Planning
Risk Management
Accomplishments
- Designed and implemented a scalable infrastructure processing large amounts of data, boosting efficiency by 30%.
- Developed strong relationships with third-party vendors, which enabled to receive competitive material pricing, reducing costs by 18%.
- Introduced new communication channels for the client project, which allowed for better visibility and service options, improving overall support times by 23%.
- Took over a high-level project after the prior lead abruptly left the company and completed the project on time and within budget through dedicated oversight and better resource allocation.
- Trained all software developers on industry best practices and procedures, ensuring that everyone was knowledgeable on key details regarding the projects.
- Explained risk management strategies to management staff which enabled issues to be resolved prior to project implementation, preventing the waste of valuable resources.
- Monitored and assessed issues that arose with clients, ensuring immediate resolution which promoted stronger relationships and resulted in more lucrative projects.
Timeline
Software Project Manager
SECRT-TECH
07.2022 - Current
IT Project Manager
Ureem
11.2021 - Current
Application Support Team Lead
KRCODING
12.2020 - 10.2021
Senior Application Support Engineer
Ministry Of Communications And Information
01.2020 - 05.2021
Application Support Engineer
Ministry of Information and Communication
01.2018 - 01.2020
SAP Basis Consultant
MKS
10.2016 - 09.2018
IT Technical Support Representative
Raya
06.2014 - 12.2016
October University
6th October
Bachrouse from Computer Science and Information system
Similar Profiles
Kavinda RanasingheKavinda Ranasinghe
Branch Manager at Omni tech St Lukes And Omni tech GlenfieldBranch Manager at Omni tech St Lukes And Omni tech Glenfield
VICTOR CLEBERVICTOR CLEBER
Volunteer at Tech Summer Of TechVolunteer at Tech Summer Of Tech
Bikash Ranjan SwainBikash Ranjan Swain
Senior Technical Support Engineer at Softenger India Pvt Ltd, TECH CENTER ,PROJECT :- HPE MSIP UIDAI TECH CENTER, BangaloreSenior Technical Support Engineer at Softenger India Pvt Ltd, TECH CENTER ,PROJECT :- HPE MSIP UIDAI TECH CENTER, Bangalore