Focused Project Manager adept at planning, directing, and maintaining continuous operations in various departments. Experienced in directing manufacturing employees in the software industry and keeping efficient production by quality standards. Applying a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance.
Hi, I’m
Khaled Mohamed Rahel
Software Project Manager
Riyadh
Summary
Overview
10
years of professional experience
9
Certification
Work History
SECRT-TECH, Riyadh, Egypt
Software Project Manager
2022.07 - Current (1 year & 11 months)
Job overview
- Monitored resource usage and managed tasks so costs did not exceed budget projections.
- Oversaw planning, application development, verification and risks involved in software projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Organized and detail-oriented with a strong work ethic.
Ureem, Riyadh
IT Project Manager
2021.11 - Current (2 years & 7 months)
Job overview
- Conceptualized Developed and maintained automation and orchestration engine in support of large-scale private and public cloud deployments Transportation section B2B & B2C Business
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Supervised software life cycle from preliminary needs analysis to enterprise-wide deployment and support.
- Managed testing cycles and coordination of user acceptance testing for software and applications.
- Architected enterprise-wide provisioning, management, and monitoring systems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Delivered services to customer locations within specific timeframes.
- Delegate Continuous Integration (CI) and Continuous Delivery (CD) process implementation using Jenkins along with
- Python and Shell scripts to automate routine jobs
- Lead the automated build and deployment process for application, re-engineering setup for better user experience, and leading up to building a continuous integration system
- Administered Developed and implemented Software Release Management strategies for various applications according to the agile process
- Classified the development team to create a collaborative IT operations model based on Agile and DevOps methodologies and wrote code to support automated IT operations methodology (the foundation of cloud services) in various scripting languages.
KRCODING, Al Jizah
Application Support Team Lead
2020.12 - 2021.10 (10 months)
Job overview
- Manage Team [Huarache Team of IT support & Developer] Manage +12 Projects in different business life cycles and check the progression of a business in phases over time
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.
- Provided updated patches for operating systems and system configuration to improve efficiency 85%.
- Used Azure DevOps to track, maintain and update trouble tickets.
- Involved in all testing procedures and wrote test cases and scenarios for development team.
- Analyzing existing computer systems and making recommendations for upgrades and improvements
- Performing tests and troubleshooting, as well as quality assurance
- Implementing safety procedures and data recovery plans.
- Collaborating with other departments and professionals in the development of IT systems.
- Developing and overseeing the installation of systems, which include software and hardware.
- Delegating tasks and developing budgets and work schedules.
Ministry Of Communications And Information, Kuwait, Kuwait
Senior Application Support Engineer
2020.01 - 2021.05 (1 year & 4 months)
Job overview
- Kuwait
- Archived to Manager and deploy more than 10 Applications within 85% live and already working smoothly with the user and meet the user experience
- Advised the team to successfully develop 100% new user-facing features
- Oversaw team function by delegating assignments and monitoring performance against expectations
- Managed code debugging and correction of defects logged by the QA team.
- Prepared application documentation, user manuals, and other technical data for internal or end-user needs.
- Verified technical feasibility of designs and changed plans to match technical capabilities
- Affected Validated performance and usability on different platforms through comprehensive testing strategies
- Produced written and oral presentations summarizing development work for technical and non-technical product stakeholders.
Ministry of Information and Communication, Kuwait, Kuwait
Application Support Engineer
2018.01 - 2020.01 (2 years)
Job overview
- Manage Team [Huarache Team of IT support & Developer] Manage +8
- Communicated technical development stages and provided design support to stakeholders.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Project different business life cycles and check the progression of a business in phases over time
- Collaborated with analysts through development and implementation to foster a full understanding of change implications
- A supervised code review process and suggested techniques for areas requiring improvement.
- Developed moderately complex code based on business requirements or user stories.
- Built product deliverables according to specifications and escalated technical design or specification issues.
- Set specifications for new systems and updates, factoring in input from management, staff, and users., Managed system performance by monitoring operations and correcting routine issues.
MKS, Giza
SAP Basis Consultant
2016.10 - 2018.09 (1 year & 11 months)
Job overview
- SAP ERP Full implementation 100% live.
- SAP ERP and BI installation on Windows Server 2008 With SQL.
- Administering the SAP landscape, maintaining an environment with 100% availability and sub-second average response.
- Configured roles and managed users for different segments of SAP.
- Assisting SAP developers with development activities, problems and questions, Developed system engineering, software engineering, system integration, and distributed system architectures
- Managed system performance and user profiles.
- Configured roles and managed users for different segments of SAP.
- Participated in designing, scaling, and implementing databases created to customer specifications.
Raya, Giza
IT Technical Support Representative
2014.06 - 2016.12 (2 years & 6 months)
Job overview
- Delegated detailed records of daily interactions with customers with contact details, fulfillment actions, and processing of support agreements
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Set specifications for new systems and updates, factoring in input from management, staff, and users
- Clarified team computer needs with skilled installation of devices, cables, and software
- Answered user inquiries regarding computer software or hardware operation to resolve problems.
- Lead users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.
Education
October University
University Overview
GPA: 3.7
6th October Egypt
Bachrouse from Computer Science and Information system
06.2014
University Overview
Skills
- Project Planning
- Expense Reports
- Team Bonding
- Cost Containment
- Contract Management
- Project Estimation and Bidding
- Multi-Unit Operations Management
- Project Management
- Project Development
- Agile Methodology
- Project Scope Analysis
- Systems Installation, Configuration and Upgrading
Certification
- PMP - Project Management Professional
- Certified ITIL4 Foundation
- Certified SQL
- Certified Linux SUSE
- Certified ISTQB
- Certified MCSE
- Certified MCSA
- Certified MCITP
- Certified CCNA
Timeline
Software Project Manager
SECRT-TECH
2022.07 - Current (1 year & 11 months)
IT Project Manager
Ureem
2021.11 - Current (2 years & 7 months)
Application Support Team Lead
KRCODING
2020.12 - 2021.10 (10 months)
Senior Application Support Engineer
Ministry Of Communications And Information
2020.01 - 2021.05 (1 year & 4 months)
Application Support Engineer
Ministry of Information and Communication
2018.01 - 2020.01 (2 years)
SAP Basis Consultant
MKS
2016.10 - 2018.09 (1 year & 11 months)
IT Technical Support Representative
Raya
2014.06 - 2016.12 (2 years & 6 months)
October University
6th October
Bachrouse from Computer Science and Information system
- PMP - Project Management Professional
- Certified ITIL4 Foundation
- Certified SQL
- Certified Linux SUSE
- Certified ISTQB
- Certified MCSE
- Certified MCSA
- Certified MCITP
- Certified CCNA
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