
Program Manager with over 5 years of expertise in digital transformation and technical governance in government sectors. Proven ability to manage release processes from planning to production, ensuring systems are stable and secure while aligning with business objectives. Holds certifications in PMP, PMI-Agile, and PMI-RMP, with extensive knowledge of technical environments and release coordination. Demonstrates proficiency in Azure DevOps, KPI tracking, and fostering cross-team collaboration to deliver reliable results.
• Overseeing the Technical Release Governance Program, from early infrastructure preparation to final production release.
• Ensuring releases meet governance, security, and quality standards before deployment.
• Setting and tracking KPIs to evaluate the effectiveness of release processes.
• Managing service infrastructure, including server setup and configuration, in alignment with cybersecurity and IT requirements.
• Establishing and maintaining Dev/Test/Prod environments to ensure readiness and stability.
• Implementing CI/CD pipelines through Azure DevOps to automate build and release operations.
• Reviewing system architecture to confirm integration readiness with internal and external systems.
• Coordinating technical resource needs (servers, databases) with infrastructure teams.
• Led multiple digital transformation and integration projects with external entities such as SAMA, CMA, TGA, NHC, Al Rajhi Bank, and SNB.
• Worked closely with stakeholders to translate business needs into clear user stories and development plans.
• Applied Agile methodology to deliver projects efficiently and ensure stakeholder satisfaction.
• Developed and integrated internal and external services through APIs to enhance interoperability and user experience.
• Managed product backlogs and prioritized features based on business value and strategic goals.
• Oversaw testing and deployment activities to ensure system readiness and technical stability prior to release.
Collaborated with Ministry of Health on national COVID-19 Vaccines Project.
Led planning and implementation of Primary Health Centers Development Project (Aynati).
Defined project goals and deliverables to align with national objectives.
Coordinated cross-functional teams, mitigating potential risks during execution.
Prepared reports and documentation for progress monitoring and performance measurement.
Maintained effective communication with stakeholders for smooth delivery.
• Scheduled and facilitated meetings to follow up on project progress and milestones.
• Investigated and documented issues affecting operations, assisting in problem resolution.
• Supported project planning and coordination to ensure efficient task execution.
Leadership & Governance
Technical & Project Delivery
Communication & People Management
Current Program
• Technical Release Governance Program – Ministry of Justice
Integration & External Collaboration Projects
• Technical Integration with the Capital Market Authority (CMA)
• Technical Integration with the Saudi Central Bank (SAMA)
• Technical Integration with the National Housing Company (NHC)
• Technical Integration with the General Authority for Transport (TGA)
• Virtual Accounts Integration with Al-Rajhi and Al-Ahli Banks
Digital Systems & Service Development
• Execution Financial Systems Development
• Execution Internal Systems Development
• Virtual Court Platform
• Najz Platform
Health & National Programs
• Primary Health Centers Development Project (Aynati)
• COVID-19 Vaccines Project