Khalid ALBALUSHI
Riyadh,Riyadh Region
Summary
Experienced cybersecurity specialist with extensive knowledge in cybersecurity practices, norms, and principles. Proficient in IT infrastructure assessment, firewall installations, management, and troubleshooting. Demonstrates strong problem-solving abilities, effective communication skills, and a collaborative team spirit. Skilled in cloud computing protection and advanced persistent threat defense. Career goal: to enhance organizational security through innovative cybersecurity strategies.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
IT help desk agent
King Fahad Medical City
Riyadh, Riyadh Region
03.2025 - 09.2025
- Streamlined troubleshooting processes for hardware and software issues, enhancing operational efficiency.
- Managed high volumes of help desk requests to maintain user satisfaction.
- Conducted routine system checks, ensuring optimal performance across IT infrastructure.
- Provided clear guidance to users through step-by-step solutions, improving understanding of IT systems.
- Handled sensitive information with strict confidentiality, safeguarding company data.
- Implemented robust firewall configurations, strengthening network security against intrusions.
- Supported new employees during IT induction sessions, facilitating seamless integration into operations.
- Reviewed and updated firewall settings regularly to uphold high-security standards.
- Currently expanding knowledge in cybersecurity standards and incident response.
Education
Diploma - CyberSecurity
Al-Imam Mohammad Ibn Saud Islamic University
Riyadh 03.2022 - 05.2025
Skills
- Cybersecurity practices awareness
- Cybersecurity norms awareness
- Specialist in cybersecurity
- Application of cybersecurity principles
- Cybersecurity planning or awareness
- Holistic cybersecurity awareness
- IT literacy
- IT infrastructure assessment
- Technical IT understanding
- Firewall and security systems
- Firewall installations and management
- Firewall configuration and troubleshooting
- Firewall administration
- Problem-solving
- Communication skills
- Public speaking
- Team collaboration / teamwork
- Programmer development
- Linux proficiency
- Cloud computing protection
- Advanced persistent threat defense
Certification
- Ethical Hacker Certification (70 Hours)
- Network Defense Certification (27 Hours)
- Introduction to HTML Certificate
Languages
Arabic
Native
English
Advanced
References
References available upon request.
Timeline
IT help desk agent
King Fahad Medical City
03.2025 - 09.2025
Diploma - CyberSecurity
Al-Imam Mohammad Ibn Saud Islamic University
03.2022 - 05.2025