Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Khalid Almanii

Saudi Arabia ,Riyadh

Summary

Experienced travel consultant with a robust background in customer service and call centre operations. Proficient in planning travel itineraries, analysing travel trends, and managing cancellations. Skilled in complaint handling, product knowledge, and fluent in [Language]. Expertise with Sabre GDS for flight and hotel reservations, ticket sales reporting, and itinerary creation. Committed to enhancing travel sales through exceptional service and detailed planning. Offering strong organisational skills and keen eye for detail, combined with proactive attitude towards problem-solving. Knowledgeable about inventory management, shipping processes, and customer service. Ready to use and develop communication, time management, and teamwork skills in [Logistics] role.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Logistics assistant

Digital Cooperation Organization
Riyadh, Riyadh Region
10.2023 - Current

Managed urgent requests promptly, minimising disruptions to regular schedules.

  • Facilitated communication between logistics teams across different sites for better coordination.
  • Prepared detailed reports on logistics operations for senior management review.
  • Negotiated contracts with suppliers for cost-effective procurement of goods and services.
  • Ensured efficient flight coordination by managing scheduling and operations.
  • Managed flight logistical details for smooth operational processes.
  • Facilitated seamless travel experiences through diligent coordination efforts.

Ticketing and reservations

Oman Air
Riyadh, Saudi Arabia
03.2022 - Current
  • Upsold guest experiences to maximise average booking value.
  • Completed bookings and reservation amendments using hospitality property management software (SABRE).
  • Planned travel itineraries for families and corporate clients with diverse needs.
  • Recommended hotel packages and initiatives to customers for increased business profits.
  • Managed high volumes of incoming calls using VoIP system.
  • Employed strong product and systems knowledge to handle booking enquiries.
  • Communicated reservation confirmations to guests via post and email.

Chef

Al-Faisalah group
Saudi Arabia , Riyadh
10.2014 - 12.2020
  • Minimised kitchen waste through effective recycling, composting and disposal systems.
  • Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
  • Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.

Recepion

Apraline Company
Saudi Arabia , Riyadh
10.2012 - 09.2014
  • Scheduled and confirmed appointments for entire management team.
  • Improved booking system by reducing customer wait times and eliminating appointment errors.

Education

Foundation Degree in Science - Natural Science

Abi Tammam High School
Riyadh, Saudi Arabia

Skills

  • Customer service
  • Call centre experience
  • Planning travel itineraries
  • Travel trend analysis
  • Cancellation management
  • Complaint handling
  • Product knowledge
  • Fluent [Language]
  • Sabre GDS
  • Flight and hotel reservations
  • Ticket sales reporting
  • Itinerary creation
  • Travel sales

Languages

Arabic
English

Certification


Living the Digital Cooperation Organization Values
( Ambition )

Accomplishments

The champion of the General Assembly held in the Kingdom of Bahrain in January 2024.

Timeline

Logistics assistant

Digital Cooperation Organization
10.2023 - Current

Ticketing and reservations

Oman Air
03.2022 - Current

Chef

Al-Faisalah group
10.2014 - 12.2020

Recepion

Apraline Company
10.2012 - 09.2014

Foundation Degree in Science - Natural Science

Abi Tammam High School
Khalid Almanii