Khaled Almasabi

• Managed shift schedules to ensure optimal staffing levels at all times.
• Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
• Provided training for new staff members, improving their job performance.
• Delegated tasks effectively, maximising individual strengths within the team.
• Improved customer satisfaction rates by promptly addressing and resolving concerns.
• Upheld company policies consistently whilst managing staff, fostering a culture of respect and accountability among employees.

Provided staff training, resulting in enhanced technical knowledge across the team.

Leading group of 17 employees.

Installing new land line for customers (ADSL and telephone)