Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Khalid Alqahtani

Strategist, ICT Management And Transformation Professional
Riyadh,RUH

Summary

Insightful Strategic Portfolio Manager with experience supporting and improving operations through effective employee motivational strategies and vigorous policy enforcement. Proficient in best practices, market trends, and regulatory requirements of the Insurance industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving.

ICT professional with over four years of experience in leading effective & efficient delivery of IT initiatives, orchestrating IT projects' design & delivery, having expertise in planning, designing, managing, monitoring & optimizing complex critical infrastructure systems. Recognized for leading teams to add value to projects, reduce costs, and improve financial & operational performance by implementing various tools and systems essential in reducing overall Opex & Capex costs, equipped with strong project governance & stakeholder management skills. Adept at resource management, performance analysis, testing & commissioning while proposing disaster mitigation and recovery plans. Skillfully allocates, utilizes, and directs personnel resources to drive projects to completion and meet deliverables.

A pragmatic manager with a proven ability to align business requirements with technology solutions and building consensus on process improvements and operational decisions, owning excellent communication, leadership, management, and analytical skills.

Overview

2
2
Languages
6
6
years of post-secondary education
4
4
years of professional experience

Work History

Strategic Portfolio Manager - Motor & Operations

Al Rajhi Takaful for Cooperative Insurance
Riyadh, Saudi Arabia
07.2020 - Current
  • Preparing strategy execution reports and statistics by collecting and analyzing data related strategy execution performance from different departments.
  • Conducted various workshops with different business and support partners within the organization to document strategic objectives, tactics, and activities.
  • Tracked and reported progress related to strategy execution on a monthly basis and present it to various committees.
  • Assessing risks in relation strategic objectives projected progress and developing mitigation plans.
  • Analyzing and measuring the effectiveness of newly implemented plans, policies, and procedures.
  • Assisting various departments in executing strategic objectives.
  • Conducting and developing market research reports and strategies.
  • Analyzing industry trends and developing periodic reports.
  • Conducting financial analysis as well as creating and analyzing financial and budget reports to improve the company's financial health.
  • Analyzing key sales performance indicators to help improve sales and retention.
  • Creating presentations and data visualizations assets to present proposed business strategies to decision makers.
  • Collecting data related to organization performance & produce analytical reports.
  • Develop periodic reports on market trends & performance.
  • Preparing forecasts in relation to top and bottom line.
  • Conduct SWOT analysis at both organizational and departmental level.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Participated in continuous and various workshops in order to revamp the customer journey by introducing new processes, re-engineering old processes, and generating suggestions.
  • Working closely with various world leading consultant firms to develop the company's 5 years strategic plan and various frameworks for self-assessment.

ICT Manager

Thimar Aljazirah
Riyadh, Saudi Arabia
02.2018 - 07.2020
  • Effectively supporting and driving planning, configuration, and implementing an ERP system to streamline data processes across the organization.
  • Managing, leading, mentoring & collaborating with IT Operations & ERP teams to confirm optimum outcomes with increased information technology awareness.
  • Providing proactive analysis in major IT projects, including system updates, outages, and migrations, while troubleshooting and resolving user issues relative to all corporate software on time.
  • Meticulously developing IT plan & roadmap to achieve business targets, driving multiple organization-wide projects, focusing on assets, information security, and control structures.
  • Establishing project and SLA metrics, as well as request/response mechanisms.
  • Updating information systems to ensure the end-to-end smooth and efficient running of business operations.
  • Maintaining organization effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Efficiently setting achievable team goals, leading staff to accomplish results while being accountable for team performance.
  • Arranging appropriate & effective training and development programs for employees to enhance knowledge and performance.
  • Carefully managing casework of the existing IT system and performing network analysis to assure system reliability.
    Identifying problems, anticipating organizational requirements, and supervising technology projects in alignment with organization goals

Major Achievements:

  • Successfully handled the implementation of ERP system (Dynamics AX 2012) for a joint venture between Basic Elements, HQ in Saudi, and Air Liquide (world's largest supplier of industrial gases by revenues) HQ in France.
  • Successfully handled implementation & migration for Thimar Aljazirah from Microsoft Dynamics AX to Odoo ERP.
  • Digitally transformed Thimar Aljazirah from on-premise infrastructure to cloud infrastructure.

ICT Supervisor

Thimar Aljazirah
Riyadh, Saudi Arabia
08.2017 - 01.2018
  • Monitored IT department performance to ensure effective functionality, utilization, and availability of essential resources.
  • Cooperated with the management team on all systems-related issues pertaining to ERP operation.
  • Developed and implemented IT policy and best industry-standard security practices to improve operational efficiency and keep the intellectual property safe and secure.
  • Managed computer system software and electronic data operations to meet organizational requirements.
  • Identified problematic areas and provided strategic solutions in the described time frame while regularly evaluating existing support methods and recommending scalable solutions for end-user support.
  • Critically evaluated business processes and end-user experiences & information gathered from multiple sources.
  • Improved data infrastructure, financial data center, procurement, and framework to smoothen contractual aspects of IT assets

Major Achievements:
Successful implementation of more than 15 projects during which was instrumental in reducing OPEX & CAPEX costs by over SAR 3 Million. 2017 – 2019.

Key Projects include:

  • Upgradation of the entire infrastructure to meet current quality and standards.
  • Implementation and up-gradation of security appliances and systems to meet the latest quality and standards.
  • Implementation of IP Phone and communication services.

Junior Business Technical Consultant

Thimar Aljazirah
Riyadh, Saudi Arabia
08.2016 - 08.2017
  • Assisted in leading, executing & implementing Value-Based Programs and ensured appropriate alignment with company policies and procedures; provided direction to employees in operations.
  • Proficiently performed research & analysis to support business operations and presented findings to management; evaluated and improved business processes and procedures performed to increase productivity.
  • Identified project risks and issues and assisted in determining necessary escalation, mitigation, process improvement, resolution steps towards desired objectives, and utilizing available data and software systems to achieve these goals.
  • Efficiently simplified the process of employee record maintenance through Employee Appraisal System (EAS) to increase employee engagement, impact retention, and track & evaluate employee development.

Major Achievements:

  • Skillfully developed (in-house) Employee Appraisal System.
  • Successfully executed rebranding and revamping projects of the company's website.

Education

Bachelor of Science - Computer Science

Laurentian University, Sudbury, Ontario, Canada
01.2010 - 10.2015

Skills

Strategic Planning & Monitoring

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Affiliations

Laurentian University, Sudbury, Canada (2011 – 2015) B.Sc. – Computer Science

Timeline

Strategic Portfolio Manager - Motor & Operations - Al Rajhi Takaful for Cooperative Insurance
07.2020 - Current
ICT Manager - Thimar Aljazirah
02.2018 - 07.2020
ICT Supervisor - Thimar Aljazirah
08.2017 - 01.2018
Junior Business Technical Consultant - Thimar Aljazirah
08.2016 - 08.2017
Laurentian University - Bachelor of Science, Computer Science
01.2010 - 10.2015
Khalid AlqahtaniStrategist, ICT Management And Transformation Professional