KHALID ALQAHTANI

• Monitoring and controlling all the activity for encroachment and planning departments.
• preparing and design the operational plan, yearly budgeting for the departement
• Developed and implemented training initiatives for new hires.
• Mentored junior support staff, fostering a culture of collaboration and learning within the team.
• Increased team productivity by implementing an effective ticketing system for tracking cases and monitoring progress.
• Managed escalation procedures to ensure high-priority issues were addressed promptly and effectively.
• Tracked KPIs and created continuous improvement plans.
• Optimized scheduling for 24/7 support coverage, ensuring customer needs were met around the clock.
• Reduced ticket backlog by implementing efficient case management strategies and prioritization techniques.

· Projects

· Prepare engineering designs and detailed engineering packages for projects.

· Develop technical scope for requisitions and conduct technical bid analysis sessions.

· Coordinate technical reviews of detailed engineering packages submitted by vendors & contractors

· Supervise execution of all project activities including testing & commissioning of electrical equipment and systems

· Maintenance

· Plan & supervise all preventive, routine and corrective maintenance activities for electrical equipment and systems.

· Prepare and follow up completion of repair requests for turning around major breakdowns and overhaul of equipment.

· Participate in complete shutdown programs for major equipment like 6.6 KV motors – Prepare materials & repair requests, overhaul program and pre & post inspections of equipment.

· Manage the program for overhauling of on-load tap changers of 149.625 MVA, 15.75 KV/220 V main transformers.

· Prepare overhauling programs for all transformers in housing compounds – 30*1.5 MVA, 15.75 KV/220V.

• Provided technical supervision on projects and maintenance activity, to guarantee compatibility of different systems.
• Developed graduates and Junior Engineers to be promoted to management positions within 12 months of employment.
• Managed sites simultaneously, conducting visits to verify construction was in accordance with design specifications.
• Maximized client satisfaction by completing project quality assurance duties, checking reports, reviewing calculations.
• Managed procurement, negotiating preferred supplier rates that resulted in cost savings.
• Calibrated electrical equipment regularly, effectively reducing operational downtime.
• Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions.
• Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems for PLC and Human Machine Interface.

• Supervised power group+ desal group + auxiliary group to ensure accurate, cost-effective workmanship.
• Coordinated schedules and day-to-day activities of crew to satisfy maintenance needs with minimal delays.
• Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
• Managed preparation of work sites and planning of jobs for facilities .
• Monitored manufacturing operations of electrical devices for compliance with safety protocols.
• Mentored junior engineers and new hires to better improve competency and efficiency of all staff.
• Analyzed complex technical problems, determined solutions and made sound decisions.
• Supervised and evaluated installation and repair of lights and power in buildings and facilities.

• starting as training engineer in the auxiliary group
• preparing daily schedule for the maintenance activity for routine and corrective maintenance
• study all the electrical system and troubleshooting for any problem