Managed both marketing and sales teams and performed managerial duties to meet the objective of the organization
Performed training for +150 staff in all branches around KSA in Sales and customer satisfaction skills
Identified and created the customer journey to improve the efficiency in the branches
Created and managed tele-marketing team to communicate with a segmented customer as the first trail in the market
Communicated all marketing initiatives internally to ensure every department provided comprehensive and timely support.
Marketing Manager
Ersal Money Transfer
Riyadh
12.2015 - 01.2018
Established and managed the marketing department
Developed and implemented comprehensive marketing strategies and tactics to significantly enhance the company's brand visibility and recognition
Orchestrated impactful promotional campaigns to drive increased Sales and Web and social media traffic
Analyzed the performance of advertising and digital marketing initiatives to optimize their effectiveness
Spearheaded the creation of content for the company's web portal and oversaw the design and development of the corporate website and social media platforms.
Medical Protocol Manager
MNGHA
Riyadh
04.2015 - 12.2015
Oversaw the operational processes and workflows related to the protocol, including addressing any obstacles or challenges that arose in the outpatient clinics and admission procedures
Served as the primary point of contact for operational matters pertaining to the protocol, managing and developing all necessary protocol-level documents and plans
Provided effective leadership to the administrative and medical team members assigned to support the protocol
Supervised the development and refinement of all protocol-level documents and plans to ensure seamless execution.
Business Manager
Confidential Private Office
Khobar
03.2005 - 12.2010
Conducted a comprehensive range of research tasks focused on the business sector and various organizations
Assessed current and prospective market conditions to identify new growth opportunities and areas of strategic focus
Provided advisory support, performed relevant tasks, and liaised with stakeholders on administrative and financial matters.
Marketing Executive
FAMA Holding
Khobar
02.2001 - 02.2005
Proactively reached out to targeted clients to promote and sell the company's products and services through the complete sales cycle until closing the deal
Researched, created, and suggested a comprehensive database of prospective clients to expand the customer base
Collaborated with cross-functional teams to devise effective marketing strategies and sales campaigns to drive revenue growth.
Regional Supervisor of Operations at Diamano Money Transfer & Bureau De ChangeRegional Supervisor of Operations at Diamano Money Transfer & Bureau De Change
Civil 3D Modular (Infrastructure Wet & Dry Utilities) at M/s. China Harbour Engineering (CHEC)Civil 3D Modular (Infrastructure Wet & Dry Utilities) at M/s. China Harbour Engineering (CHEC)