Khalid Alzahrani

My experience in human resources coordination includes the following points:

- Organizing employee attendance and departure using a fingerprint device.
- Managing and submitting attendance, departure, and payroll reports.
- Monitoring and implementing government procedures related to employees.
- Working with government platforms, such as "Mada," "Muqeem," and "Absher," for labor and residency services, as well as social security and medical insurance.
- Bridging the gap between employees and senior management, resolving their problems.

Additionally, I have handled employee social security and medical insurance matters, ensuring compliance with relevant regulations and facilitating the enrollment and administration of these benefits.

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• Identified workflow bottlenecks and implemented new and improved processes and policies.
• Executed system configurations based on business requirements.
• Reviewed files, records and historic data to obtain required business information for development requests.
• Communicated with customers, employees and other individuals to answer questions and explain information.

• Estimated quantities and cost of materials, equipment and labour requirements to determine project feasibility.
• Completed projects on time and within budget by collaborating with contractors, architects and public authorities.
• Resolved project challenges through in-depth analysis and stakeholder consultation.
• Established project materials and methods to maximise construction productivity.
• Presented trial results in diverse contexts, from academic roundtables to executive meetings and conferences.

• Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
• Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.