Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Khalid Ibn Khaen

Riyadh,Riyadh Region

Summary

Expert in customer relationship management and negotiation, with a strong track record in crisis management and branch operations. Skilled in staff mentoring and enhancing interdepartmental coordination, leading to improved business networking. Proven ability to manage teams effectively and drive successful outcomes in complex environments. Committed to leveraging skills for organizational success and professional growth.

Overview

8
8
years of professional experience

Work history

Branch Manager

Mansour Gold Company
Riyadh, Riyadh Region
07.2023 - 08.2025
  • Managing the branch's daily operations and ensuring smooth workflow.
  • Supervising staff performance, assigning tasks, and motivating the team to achieve monthly and annual sales targets.
  • Overseeing inventory management, supply, and storage processes.
  • Handling VIP customers and resolving issues to ensure satisfaction.
  • Analyzing sales reports and making strategic decisions to improve performance.

Housing Supervisor

Etihad Miyar Support Services Company
10.2021 - 10.2022
  • Supervised employee accommodations, ensuring cleanliness and safety standards.
  • Managed housing allocations for new employees and coordinated their move-ins.
  • Oversaw regular maintenance and handled urgent repairs promptly.
  • Acted as a liaison between company management and employees to address housing concerns.

Gold Salesman

Jawharat Al-Dibiyah for Gold
07.2019 - 05.2021
  • Sold gold jewelry and assisted customers professionally.
  • Managed daily stock and ensured attractive product displays.
  • Achieved monthly sales targets and maintained a loyal customer base.

Salesman

Lords & Lords Jewelry
06.2017 - 03.2019
  • Sold jewelry and greeted customers with high-quality service.
  • Explained product details and highlighted features.
  • Assisted with packaging, billing, and cash handling.

Education

Diploma - Technical Support in Computer Science

Technical and Vocational Training Corporation

Skills

  • Customer relationship management systems
  • Negotiation proficiency
  • Crisis handling
  • Branch operations
  • Staff mentoring
  • Interdepartmental coordination
  • Business networking
  • Staff management
  • Persuasive communication

Languages

English
Advanced

Timeline

Branch Manager

Mansour Gold Company
07.2023 - 08.2025

Housing Supervisor

Etihad Miyar Support Services Company
10.2021 - 10.2022

Gold Salesman

Jawharat Al-Dibiyah for Gold
07.2019 - 05.2021

Salesman

Lords & Lords Jewelry
06.2017 - 03.2019

Diploma - Technical Support in Computer Science

Technical and Vocational Training Corporation

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Khalid Ibn Khaen