Khalid Ismail Fadhel Ali
Makkah,Saudi Arabia
Summary
Recent graduate with a bachelor's degree in networking and security, possessing hands-on experience in IT support and infrastructure from training at Al-Deafah Group. Demonstrates a strong foundation in networking, cybersecurity, and system administration, with a focus on troubleshooting and enhancing system reliability. Committed to continuous learning and professional development. Ready to contribute to entry-level networking or IT support positions.
Overview
4
4
years of post-secondary education
1
1
Certification
Work history
IT Trainee
Al-Deafah Group
- Supported daily IT operations including maintenance of systems, networks, and hardware
- Provided first-line technical support, resolving user issues and improving response time
- Assisted in network monitoring and implementation of basic security measures
- Performed system updates, software installations, and routine maintenance tasks
- Collaborated with IT team to troubleshoot and resolve technical issues efficiently
- Duration: 1.5 months
Education
Bachelor of Science - Information Tecnology and Computing (Networking and Security)
Arab Open University (AOU)
Jeddah, Mecca Region 2021.12 - 2026.02
Skills
- Networking: TCP/IP, Switching
- Helpdesk support provision
- Network configuration
- Network Security Fundamentals
- IT Support & Troubleshooting
- Hardware Installation, Maintenance & System Formatting
- Basic Cybersecurity Practices
- IT infrastructure setup
- Patience with users
- Mobile devices support
- Proactive learning
- Network security
Websites
Certification
- Cybersecurity Certificate – Misk Foundation (2026)
- Cloud Computiog Certificate – Misk Foundation (2026)
- Professional Certificate in Artificial Intelligence – Performance Experts Company for Training and Education (2025)
- CCNA: Switching, Routing, and Wireless Essentials – Cisco (2024)
- CCNA: Introduction to Networks – Cisco (2023)
- English Language Certificate – Al Khaleej Training and Education (2021)
Languages
Arabic: Native
Native
English
Advanced
Soft Skills
- Excellent Communication
- Problem Solving & Analytical Thinking
- Teamwork & Collaboration
- Time Management
- Adaptability & Fast Learning
- Attention to Detail
Additional information
- Open to entry-level IT, Networking, and Cybersecurity roles
- Available for immediate employment
- Willing to relocate
Timeline
Bachelor of Science - Information Tecnology and Computing (Networking and Security)
Arab Open University (AOU)
2021.12 - 2026.02
IT Trainee
Al-Deafah Group