Khalid Jallad
Riyadh
Summary
I am an Information Technology graduate with hands-on training in IT support, user assistance, troubleshooting, quality assurance, and basic system maintenance. Able to identify technical issues, support users, perform basic testing tasks, and provide practical solutions. Eager to apply strong problem-solving skills and a solid technical foundation in a professional work environment
Overview
4
4
years of post-secondary education
Work history
IT technical support intern
Sync Solutions
Riyadh, Saudi Arabia
2026.03 - Current
- Provided technical support for hardware , software and basic network-related issues.
- Assisted in installing, configuring, and updating computer systems and applications.
- Troubleshot operating systems, hardware and software problems to identify root causes and support resolution.
Quality assurance intern
Center of Excellence in Information Assurance
Riyadh, Saudi Arabia
2026.01 - 2026.03
- Oversaw programming and quality assurance functions for software team.
- Coordinated with Quality Assurance department, improving overall performance.
- Maintained accurate records for quality assurance purposes.
Education
Bachelor of Information Technology - Cybersecurity Track
Arab East Colleges
Riyadh 2022.08 - 2026.06
Skills
- Microsoft office (word, excel, PowerPoint)
- Network security basics
- Ethical hacking techniques
- Data protection
- Programming languages (Python)
- Customer support
- Communication skills
- Problem-solving
- Network configuration
- Quality assurance measures
LANGUAGES
Arabic: Native
English: Advanced
GRADUATION PROJECT
DDoS mitigation using blockchain, The project focuses on using blockchain technology to enhance protection against DDoS attacks. By using the decentralized and transparent nature of blockchain, the system distributes verification and control processes across multiple nodes, reducing dependency on a central server and improving the reliability and security of network traffic management.
RELEVANT COURSES
- Digital Forensics
- Ethical Hacking
- Network Security (CCNA)
- Object Oriented Programming
- Web Engineering
- Data Structure
Timeline
IT technical support intern
Sync Solutions
2026.03 - Current
Quality assurance intern
Center of Excellence in Information Assurance
2026.01 - 2026.03
Bachelor of Information Technology - Cybersecurity Track
Arab East Colleges
2022.08 - 2026.06