Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Khalid Matar

Khalid Matar

Product Delivery Manager
Riyadh,01

Summary

SaaS Sales expert. We pride ourselves on fostering long-term partnerships, driving client success, and delivering strategic insights that resonate with our organizational culture. My approach is rooted in a passion for exceeding expectations and leveraging diverse perspectives to enhance our team's productivity and client satisfaction.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Product Delivery Manager

Bayt.com
Riyadh
04.2024 - Current
  • Oversee planning, development, and delivery of product projects from inception to completion
  • Foster collaboration among cross-functional teams to ensure alignment with project goals
  • Execute product delivery strategies that align with company objectives, focusing on efficiency and quality
  • Serve as the main point of contact for stakeholders, managing communications and expectations throughout the product lifecycle
  • Allocate resources effectively to meet project timelines and budget constraints
  • Identify potential risks and develop mitigation strategies to maintain project scope and timeline
  • Implement continuous improvement practices to enhance product quality and team productivity
  • Monitor and report on project performance metrics to ensure deliverables meet quality standards.

Enterprise Technical Account Manager

Bayt.com
Riyadh
12.2022 - 04.2024
  • Orchestrating successful project and integration management
  • Driving client success by aligning business objectives with technical solutions
  • Trusted advisor, primary contact for enterprise-level clients
  • Collaborating with cross-functional teams to ensure exceptional customer experiences, troubleshoot issues, and deliver timely projects
  • Offering strategic insights, driving growth, and fostering long-term partnerships
  • Passionate about exceeding expectations in a fast-paced environment
  • Identify upselling opportunities and provide strategic recommendations to help clients optimize their investments.

Key Account Manager

trustangle
Riyadh
06.2022 - 12.2022
  • Acting Team Lead Over the Sales Team
  • Developing Sales Strategies and Building New Plan Across All Industries
  • Achieve Sales Forecasting Plans
  • Helping in Pre-Sales Activity.

Account Manager

trustangle
Riyadh
09.2020 - 05.2022
  • Managing a portfolio of accounts to achieve long-term success
  • Developing positive relationships and handling customers' needs
  • Generating new sales using existing and potential customer networks
  • Understand company portfolio and solutions
  • Excellent client-facing and internal communication skills
  • Manage customer activity with CRM tools for maximum efficiency and visibility
  • Solid organizational skills including attention to detail and multitasking skills.

Account Manager

Enjazaat
Riyadh
02.2020 - 08.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Technical Account Manager

GSoft SA
Riyadh
12.2019 - 02.2020

Marketing Specialist

Tnawi3 Media for Predication
Riyadh
08.2019 - 11.2019

Graduate Trainee

Kaian Tech
Riyadh
06.2019 - 08.2019

Education

Bachelor's degree - Information Technology

Arab Open University - Saudi
01.2015 - 1 2020

Bachelor of Technology - BTech - Information Technology

The Open University
08.2016 - 12 2019

Skills

Outbound Sales

Certification

Cisco Certified Network Associate Cloud (CCNA-Cloud)

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Product Delivery Manager

Bayt.com
04.2024 - Current

Enterprise Technical Account Manager

Bayt.com
12.2022 - 04.2024

Key Account Manager

trustangle
06.2022 - 12.2022

Account Manager

trustangle
09.2020 - 05.2022

Account Manager

Enjazaat
02.2020 - 08.2020

Technical Account Manager

GSoft SA
12.2019 - 02.2020

Marketing Specialist

Tnawi3 Media for Predication
08.2019 - 11.2019

Graduate Trainee

Kaian Tech
06.2019 - 08.2019

Bachelor of Technology - BTech - Information Technology

The Open University
08.2016 - 12 2019

Bachelor's degree - Information Technology

Arab Open University - Saudi
01.2015 - 1 2020
Khalid MatarProduct Delivery Manager