Khalid Mohamed Elamin
Riyadh,Saudi Arabia
Summary
Executive healthcare leader with over 10 years of progressive experience spanning clinical practice, healthcare operations, clinical excellence, home healthcare, laboratory, imaging, utilization management, and provider network operations. Since joining Bupa Arabia in October 2019, progressed through multiple leadership positions to Executive Manager, leading strategic operational initiatives and multidisciplinary healthcare services. Experienced in driving operational excellence, managing provider relationships, improving patient-centered care, overseeing healthcare performance, leading cross-functional teams, and supporting healthcare transformation initiatives.
Overview
2027
2027
years of professional experience
Work History
Executive Manager
Bupa Arabia
07.2023 - Current
- Collaborate with executive leadership on healthcare transformation initiatives.
- Lead multidisciplinary healthcare teams to ensure efficient daily operations and patient-centered care.
- Led operational excellence initiatives across home healthcare, laboratory, imaging, and clinical operations to enhance service delivery and patient outcomes.
- Drive operational performance through KPI monitoring, governance, and quality improvement.
- Managed provider relationships to elevate operational performance and ensure high service quality.
- Support strategic planning and operational decision-making.
- Monitored operational performance and patient experience to drive improvements in service delivery.
- Lead cross-functional projects supporting healthcare innovation and operational excellence.
Secondary And Tertiary Referral Team (SAT)
Bupa Arabia
01.2024 - 01.2025
- Coordinated appointments and referral pathways, enhancing collaboration among healthcare providers.
- Liaised with patients and providers to facilitate seamless care transitions.
- Reviewed referral requests for clinical appropriateness, ensuring timely processing and compliance with standards.
- Supported referral quality improvement initiatives and patient journey optimization.
- Followed up with members post-appointments to gather service feedback, informing quality improvement initiatives.
Senior Manager – Clinical Excellence
Bupa Arabia
07.2022 - 07.2023
- Led initiatives for clinical excellence and operational improvement, enhancing patient outcomes.
- Managed performance of healthcare providers and clinical governance, ensuring adherence to quality standards.
- Ensured compliance with organisational quality standards.
- Supported transformation projects in healthcare, facilitating change and improving service delivery.
- Improved operational efficiency through cross-functional collaboration.
Manager – Clinical Excellence
Bupa Arabia
01.2020 - 06.2022
- Coordinated patient management with consultants and healthcare providers to enhance patient outcomes.
- Monitored hospitalized members throughout treatment journey to ensure effective care transitions.
- Managed inpatient healthcare operations across provider networks.
- Managed Home Healthcare operations across the Central Region.
- Coordinated safe transition of eligible hospitalized members to Home Healthcare services.
- Reviewed medical outcomes and treatment plans with healthcare providers.
- Managed provider relationships to uphold service quality and continuity of care for patients.
- Reviewed medical approvals and utilization management decisions.
- Evaluated and modified medical approvals based on clinical justification and coding requirements.
- Prepared operational and clinical performance reports.
- Identified healthcare savings opportunities and supported fraud prevention initiatives.
- Participated in the development and enhancement of Home Healthcare services and operational workflows.
- Coordinated operational activities with Laboratory and Imaging providers.
- Monitored provider performance, operational KPIs, turnaround times, and service quality.
- Supported continuous improvement initiatives across Laboratory and Imaging services.
- Collaborated with multidisciplinary teams to optimize diagnostic service delivery.
- Participated in developing and improving Laboratory and Imaging operational processes.
- Ensured operational compliance with organizational standards and clinical governance requirements.
Director doctor
Primary Health Care Unit At Halayeb city
Egypt, Egypt
02.2019 - 04.2019
Director doctor
Primary Health Care Unit At Maras Allam city
Egypt, Egypt
04.2018 - 01.2019
- Diagnosed conditions accurately by combining findings from examinations and test results.
- Prescribed and administered medication, monitoring patient response and adjusting treatment plans accordingly.
- Conducted patient physical examinations and interviews to determine illness or injury.
- Prescribed and administered curative treatments and preventative measures.
- Diagnosed and treated a wide range of conditions, from common to complex, in patients of all ages.
Back Office Team Lead
Bupa Arabia
- Led a Back Office team of three staff members supporting healthcare operations.
- Supervised Tamheer trainees and managed daily operational activities.
- Oversaw inpatient and Home Healthcare patient satisfaction survey programs.
- Monitored operational reports, survey quality, and performance indicators.
- Supported quality improvement initiatives through patient feedback analysis.
Education
Master in Digital Healthcare Transformation - University of Barcelona collaboration
Barcelona Technology School
Barcelona Spain01-2026
Bachelor of Medicine & Bachelor of Surgery (MBBCh) -
Al-Azhar University
Cairo, Egypt12-2016
Emerging Leader Program -
McKinsey & Company & EMERITUS
09-2024
Master's Degree in Family Medicine -
Suez Canal University
Egypt08-2026
Skills
- Management
- Leadership
- Planning
- Problem solving
- Teamwork skills
- Excellent Communication
- Good Presentation skills
- Time Management
- Excellent in word
- Power point
- Good in excel
- Calligrapher
- Healthcare collaboration
- Clinical diagnosis
- Decision-Making proficiency
- Decision-Making authority
- Referral management
Languages
Arabic
English
Interests & hobbies
- Travleing
- Reading
- New technology
Timeline
Secondary And Tertiary Referral Team (SAT)
Bupa Arabia
01.2024 - 01.2025
Executive Manager
Bupa Arabia
07.2023 - Current
Senior Manager – Clinical Excellence
Bupa Arabia
07.2022 - 07.2023
Manager – Clinical Excellence
Bupa Arabia
01.2020 - 06.2022
Director doctor
Primary Health Care Unit At Halayeb city
02.2019 - 04.2019
Director doctor
Primary Health Care Unit At Maras Allam city
04.2018 - 01.2019
Back Office Team Lead
Bupa Arabia
Master in Digital Healthcare Transformation - University of Barcelona collaboration
Barcelona Technology School
Bachelor of Medicine & Bachelor of Surgery (MBBCh) -
Al-Azhar University
Emerging Leader Program -
McKinsey & Company & EMERITUS
Master's Degree in Family Medicine -
Suez Canal University