Khalid Sadik
Almadinah
Summary
Results-driven Relationship Manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations. Dynamic Relationship Manager holding ten years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy. Plans and budgets to hit revenue targets through large client portfolio.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Wissam Platini Relationship Manager
Saudi National Bank (Alahli)
Almadinah
08.2013 - Current
- Identified and developed new business opportunities, expanding existing client bases.
- Analysed risk across client assets, maintaining investment security.
- Maintained up-to-date knowledge of legislation and policy changes.
- Built and carefully managed loyal, profitable client bases.
- Checked investment viability to limit client risk.
- Assessed client asset portfolios to maximise return on investment.
Reception supervisor
Dar Al Iman intercontinental
Almadinah
03.2010 - 10.2012
- Answered and directed [Number]+ calls per day, recording and forwarding detailed notes to maintain traceability.
- Delegated tasks such as [Task] and [Task] to reception staff according to strengths to ensure [Result].
- Warmly greeted guests within [Number] seconds of arrival to maintain [Company]'s excellent industry reputation.
- Monitored company inbox, resolving [Number]+ email enquiries per day to maintain customer satisfaction.
Education
Diploma - Tourism and hotel
College of Tourism and Hospitality
Al Madinah 01.2008 - 04.2010
Skills
- CRM technologies
- Customer service
- Business development
- Investment planning
- Savings accounts
Languages
Arabic
Native
English
Intermediate
Timeline
Wissam Platini Relationship Manager
Saudi National Bank (Alahli)
08.2013 - Current
Reception supervisor
Dar Al Iman intercontinental
03.2010 - 10.2012
Diploma - Tourism and hotel
College of Tourism and Hospitality
01.2008 - 04.2010
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