Professional Project Manager (PMP) with experience in operational and administrative management, with strong skills in Risk Management (RMP) and KPIs. Specialized in operations management, developing improvement strategies, and effective communication between different departments. Passionate about developing administrative systems and enhancing the efficiency of teams to achieve strategic goals.
• Effective communication with government agencies to organize administrative operations.
• Supervising the implementation of administrative projects and following up on their progress.
• Managing bills and payments, including electricity, water and internet bills.
• Preparing documents and reports related to operational processes.
• Improving customer experience and ensuring their satisfaction with the services provided.
• Preparing quotations and negotiating with customers.
• Conducting field visits to deliver invoices and receive payments.
• Following up on the implementation of projects according to timelines and ensuring the achievement of the specified objectives.
Project Management and Operations Coordination
Risk Analysis and Management
Developing and Implementing Performance Improvement Strategies
Effective Leadership and Communication
Negotiating and Building Professional Relationships
Team Management and Motivation
Reporting and Performance Measurement (KPIs)
Analytical and Problem Solving Skills