Khalil Ghassan
Riyadh,01
Summary
Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated, and hardworking leader with a history of streamlining operations and increasing efficiency.
Overview
4
4
years of professional experience
Work history
Operations supervisor
Rass Saudi compony
Riyadh, Riyadh Region
09.2021 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols
- Managed daily operations of manpower and couriers to ensure efficient workflow for 8 manpower projects, such as FedEx, DHL, XPL, Star Links, and Moghrabi.
- Managed team performance by implementing structured workflows and encouraging collaboration
- Coordinated schedules and routes for couriers to optimize delivery times for 2 years with Amazon
- Collaborated effectively with team members to achieve project objectives.
- Trained new staff on safety protocols and operational procedures for effectiveness.
- Resolved complex issues by analyzing root causes and implementing effective solutions.
- Implemented process improvements to enhance service quality and operational efficiency.
- Monitored performance metrics to ensure compliance with operational standards.
- Worked flexible hours, covering nights, weekends and bank holidays.
Skills
- Project management
- Warehouse operations
- Team management
- Industry software familiarity
- Safety compliance
- Client relations
- Employee performance analysis
- Logistical coordination
- Staff supervision
- Relationship building
- Performance monitoring
Languages
Arabic
Native
English
Fluent
Timeline
Operations supervisor
Rass Saudi compony
09.2021 - Current