Khandakar Mizanur rahman
Uthman Ibn Affan Road, Riyadh,Saudi Arabia
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty. Reliable and motivated individual seeking career in restaurant management. Applies training and problem-solving mindset to all assigned tasks. Eager to help improve and develop customer experiences to increase revenue. Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Restaurant Manager
Never Mind Restaurant
Riyadh, Saudi Arabia
01.2023 - Current
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
Restaurant Manager
One Way Burger
Riyadh, Saudi Arabia
01.2022 - 12.2022
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Cultivated positive working and dining environment for up to [Number] guests.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
Supervisor
One Way Burger
Riyadh, Saudi Arabia
01.2021 - 12.2021
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
Cook
One Way Burger
Riyadh, Saudi Arabia
01.2020 - 12.2020
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
Line Cook
One Way Burger
Riyadh, Saudi Arabia
01.2019 - 12.2019
- Maintained clean and tidy food preparation areas.
- Produced [Number]+ dishes per service with strict quality control procedures.
- Sanitised counters and utensils used to prepare raw meat, eggs and fish.
- Prepared, produced and packed food in tight timescales.
Education
secondary school certificate - School
NATORE GOVT. BOYS' HIGH SCHOOL
Natore, Bangladesh 03.2000 - 01.2005
Higher Secondary School Certificate - Collage
Nawab Siraj-Ud-Dowla Government College, Natore
Natore, Bangladesh 01.2005 - 02.2007
Skills
- Food service background
- Employee management
- Staff scheduling
- Kitchen equipment operation and maintenance
- Employee feedback management
- Hospitality business management
- Food plating and presentation
- Dining room preparation
- Order delivery practices
- Waste reduction
- Food preparation and safety
- Restaurant cost control
- End-of-day reconciliation
Languages
Arabic
Upper intermediate
English
Upper intermediate
Bengali
Advanced
Hindi
Advanced
Timeline
Restaurant Manager
Never Mind Restaurant
01.2023 - Current
Restaurant Manager
One Way Burger
01.2022 - 12.2022
Supervisor
One Way Burger
01.2021 - 12.2021
Cook
One Way Burger
01.2020 - 12.2020
Line Cook
One Way Burger
01.2019 - 12.2019
Higher Secondary School Certificate - Collage
Nawab Siraj-Ud-Dowla Government College, Natore
01.2005 - 02.2007
secondary school certificate - School
NATORE GOVT. BOYS' HIGH SCHOOL
03.2000 - 01.2005
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