Customer-oriented Reservation Agent with over Four years of experience in Travel Agency. Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes. Efficient Ticket Agent with Four years of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.