Institut Habilitas
training certificate from professional facial treatment specialist
11.2023 - 11.2023
Hi, I’m
Khouloud CHERQAOUI
Jeddah,Mecca Region
Additional Information
- AGE: 27
- NATIONALITY: Moroccan
- Marital status : Married
- Phone number: 0553825139
Summary
Passionate beauty professional delivering positive salon experiences through first-class customer care. Completed treatments with skill and professionalism for optimized client satisfaction. HydraFacial, micro-needling, peeling and teeth whitening qualified. Experienced facial operator using developed skills in various treatment techniques for professional, personalized client care. Builds excellent customer rapport through compassionate, attentive communication. Specializes in aesthetic procedures.
Work history
Ecole technique de coiffure -NIHAD-, MOROCCO
Facial treatment operator
02.2023 - 06.2023
Job overview
- Leveraged industry experience to offer innovative treatments using HydraFacial, Microneedling and CoolSculpting techniques.
- Prepared treatment rooms with required equipment and products to maintain seamless workflow.
- Discovered guest needs and made appropriate treatment and product recommendations.
- Advised clients on suitable treatments and skincare products offered.
- Handled complex scheduling and pre-booking for all client services.
AGM LINE (coil feeding line)
Sales representative
06.2017 - 09.2017
Job overview
- Prepared sales contracts and oversaw signing of both parties.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Responded to telephone and in-person requests for information.
- Contacted satisfied customers to offer additional services.
One vision ( advertising agency)Tangier , Morocco
Sales supervisor
11.2016 - 05.2017
Job overview
- Coached team members to reach and exceed weekly and monthly sales goals.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
One vision ( advertising agency) tangier, Morocco
Sales agent
06.2016 - 11.2016
Job overview
- Introduced initiatives to establish strategies providing long-term residual income.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Applied exceptional customer service skills across all sales channels to engage prospects.
Marjanetanger, Morocco
Cashier specialist
04.2015 - 01.2016
Job overview
- Resolved customer complaints and answered queries about store products.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Education
INIX Institut dinformatique experimental
Diploma from IT management
09.2014 - 06.2016
Institut HabilitasTanger Morocco
training certificate from professional facial treatment specialist
11.2023 - 11.2023
Institut Habilitas Morocco
training certificate from professional teeth whitening
11.2023 - 11.2023
Skills
- Appointments management
- Consultative sales
- HydraFacials
- skin analyzer
- Massage techniques
- fruit acids knowledge to make effective combination to match clients needs
- Nail enhancements
- Knowledge of body scrubs
- Fotofacial knowledge
Languages
Arabic
Native
English
Fluent
French
Advanced
Timeline
Institut Habilitas
training certificate from professional teeth whitening
11.2023 - 11.2023
Facial treatment operator
Ecole technique de coiffure -NIHAD-
02.2023 - 06.2023
Sales representative
AGM LINE (coil feeding line)
06.2017 - 09.2017
Sales supervisor
One vision ( advertising agency)
11.2016 - 05.2017
Sales agent
One vision ( advertising agency)
06.2016 - 11.2016
Cashier specialist
Marjane
04.2015 - 01.2016
INIX Institut dinformatique experimental
Diploma from IT management
09.2014 - 06.2016
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