Summary
Overview
Skills
Work History
Education
Timeline
CustomerServiceRepresentative
Khubaib Binharharah

Khubaib Binharharah

Head Of Corporate Holiday & Operations Manager
Jeddah,02

Summary

Over 10 years' experience in the fields of Travel industry & Public Relations. An open minded, goal-oriented and friendly person who is eager to learn and improve himself and like to work with people to achieve high levels of creativity in projects. Have got a very strong personality with self-confidence which helping to realize goals easily. would love to deliver expertise in companies well reputed firm and enhance career more globally. the person who wishes to learn new objective, share new ideas, accept challenges, highly motivated and energetic, Increase experience and self-development with effective production. And to work on good environment to develop experience.

Overview

3
3
Languages
6
6
years of post-secondary education
9
9
years of professional experience

Skills

Customer Relations

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Work History

Head of Corporate Holiday & Operations Manager

FIRST FALCON TRAVEL
JEDDAH, MAKKAH
08.2016 - Current
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
    • Increased customer loyalty and retention.
    • Built effective training and coaching strategies to optimize team performance.
    • Educated customers on promotions to enhance sales.
    • Generated reports of findings to help management with making key decisions.
    • Managed costs and quality of travel.
    • Coached staff on daily performance and conducted evaluations to constructively address concerns.

Senior Travel Consultant & Operation Agent

Attar Travel Co
JEDDAH, MAKKAH
12.2012 - 08.2016
  • Creating Traveling Packages (Flight, Hotel, Tour & Transportation) etc...
    • Dealing directly with customer, Travel agencies, Suppliers, Hotels reservation & Airlines.
    • Receptionist & Customer Care.
    • At Body Power GYM Location: Jeddah , Saudi Arabia Company Industry: Sports and Recreation Job Role: Customer Service.
    • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
    • Handled sensitive personal data with discretion, including credit cards, date of birth and home addresses.
    • Communicated with clients to confirm itineraries, including methods of transportation, cultural standards, currency exchange and travel regulations.
    • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
    • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
    • Assessed client needs and recommended appropriate products and services to meet preferences and budget.
    • Provided customers with brochures and publications containing travel information such as local customs, points of interest and foreign country regulations.
    • Provided useful travel materials such as guides, maps and event programs.ce.

Receptionist & Customer Care

Body Power GYM
JEDDAH, MAKKAH
06.2012 - 11.2012

• Dealing with customer to register to part, - Updating customer details to system and provide them access card.
• Handling complaints and find out to solve issues.
• Coaching with giving normal information for beginner training.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Assisted in administrative duties for office team, including making phone calls, copies and schedules.
• Received and routed business correspondence to correct departments and staff members.
• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Corresponded with clients through email, telephone or postal mail.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Collected, sorted, distributed and sent mail and packages.

Marketing Consultant

Game X
JEDDAH, MAKKAH
01.2012 - 06.2012

• Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
• Consulted with clients on business issues and developed innovative proposals.
• Consulted with clients on business issues and developed innovative, high-impact proposals.

Secretary's Assistant

Supervision of neighborhood centers
JEDDAH, MAKKAH
04.2007 - 06.2007

• Managing program of (Men of future) for children age between 6-15 Years Old during summer seasons.
• Dealing with Trainer & Teachers.
• Preparing Classrooms and material.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Received and routed business correspondence to correct departments and staff members.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
• Produced highly accurate internal and external letters and memoranda.

Education

High School Diploma -

SALAMA SCHOOL
JEDDAH,KSA
08.2007 - 07.2009

ENGLISH DIPLOMA -

Syntax Academy
Bengaluru, India
11.2011 - 12.2012

TOEFL IBT Score “ETS. TOEFL IBT Resource Center “TOEFL Test (Certificate) -

TOEFL IBT
Bengaluru, India
05.2012 - 05.2014

Flight Ticketing System -

Sabre Red System Workspace
JEDDAH, KSA
02.2014 - 02.2014

Flight Ticketing System -

Amadeus System Workspace
JEDDAH, KSA
02.2014 - 02.2014

PROGRAMMING -

American Board of (NEURO-LINGUISTIC PROGRAMMING)
JEDDAH,KSA
08.2008 - 09.2008

Course in The (five Way To Change) -

Faculty of Science And Technology
JEDDAH,KSA
06.2008 - 07.2008

Course in (GPU "Photoshop - Flash") (Training - Technology

ADMA Business Solutions
JEDDAH,KSA
07.2008 - 08.2008

Course in (Basics of Photography Professional) - Design And Visual Communications

House of Lens Center
JEDDAH,KSA
09.2008 - 10.2008

Course in (the Art of Dealing With People) - Customer Service

Faculty of Science And Technology
JEDDAH,KSA
10.2008 - 11.2008

Session in (design Sites On The Internet) - Solutions, Technology

ADMA Business Solutions
JEDDAH,KSA
11.2008 - 12.2008

Course (Strategic Achievement) -

Faculty of Science And Technology
JEDDAH,KSA
12.2008 - 01.2009

First Aid Course - Emergency Care Attendance

Yemeni Red Crescent
SANAA, YEM
01.2010 - 02.2010

Course (Computer Hardware) - Technology Education

Everest Academy
Bengaluru, India
01.2012 - 02.2012

Course (Network +) -

Everest Academy
Bengaluru, India
02.2012 - 03.2012

CCNA" Cisco Certified Network Associate" -

Everest Academy
Bengaluru, India
03.2012 - 04.2012

Course (American Accent) -

Syntax Academy Center
Bengaluru, India
04.2012 - 05.2012

Timeline

Head of Corporate Holiday & Operations Manager

FIRST FALCON TRAVEL
08.2016 - Current

Flight Ticketing System -

Sabre Red System Workspace
02.2014 - 02.2014

Flight Ticketing System -

Amadeus System Workspace
02.2014 - 02.2014

Senior Travel Consultant & Operation Agent

Attar Travel Co
12.2012 - 08.2016

Receptionist & Customer Care

Body Power GYM
06.2012 - 11.2012

TOEFL IBT Score “ETS. TOEFL IBT Resource Center “TOEFL Test (Certificate) -

TOEFL IBT
05.2012 - 05.2014

Course (American Accent) -

Syntax Academy Center
04.2012 - 05.2012

CCNA" Cisco Certified Network Associate" -

Everest Academy
03.2012 - 04.2012

Course (Network +) -

Everest Academy
02.2012 - 03.2012

Course (Computer Hardware) - Technology Education

Everest Academy
01.2012 - 02.2012

Marketing Consultant

Game X
01.2012 - 06.2012

ENGLISH DIPLOMA -

Syntax Academy
11.2011 - 12.2012

First Aid Course - Emergency Care Attendance

Yemeni Red Crescent
01.2010 - 02.2010

Course (Strategic Achievement) -

Faculty of Science And Technology
12.2008 - 01.2009

Session in (design Sites On The Internet) - Solutions, Technology

ADMA Business Solutions
11.2008 - 12.2008

Course in (the Art of Dealing With People) - Customer Service

Faculty of Science And Technology
10.2008 - 11.2008

Course in (Basics of Photography Professional) - Design And Visual Communications

House of Lens Center
09.2008 - 10.2008

PROGRAMMING -

American Board of (NEURO-LINGUISTIC PROGRAMMING)
08.2008 - 09.2008

Course in (GPU "Photoshop - Flash") (Training - Technology

ADMA Business Solutions
07.2008 - 08.2008

Course in The (five Way To Change) -

Faculty of Science And Technology
06.2008 - 07.2008

High School Diploma -

SALAMA SCHOOL
08.2007 - 07.2009

Secretary's Assistant

Supervision of neighborhood centers
04.2007 - 06.2007
Khubaib BinharharahHead Of Corporate Holiday & Operations Manager