Khuram Shahzad
Riyadh,KSA
Summary
To strive for challenging career opportunities in the profession, this provides an environment to apply my skills, abilities and loyalty in exchange for prospects for advancement and positive contributions towards the goals and objectives of the organization.
Brings outstanding communication, leadership and organizational skills to maintain smooth-running logistical processes and build motivated, hard-working warehouse teams. Accountable stock controller with expertise in inventory management, process auditing and demand forecasting. Excellent in categorizing and organizing stocks. Proven success in managing and monitoring stocks.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Stock Controller
adidas
Riyadh, Riyadh Region
06.2019 - Current
- Managed stock rotations to balance inventory of perishable products and minimize wastage.
- Maintained neat and clean store areas in line with health and safety policies.
- Completed stock counts each day, ensuring complete accuracy.
- Managed stock rotations to balance inventory of perishable products and minimize wastage.
- Scheduled delivery and logistical operations to minimize risk of delays.
- Carefully managed stock locations, selecting best-possible variables and container types to meet storage needs.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
Store Supervisor
Skechers
RIYADH, RIYADH
04.2016 - 06.2019
- Facilitated smooth store operations, performing daily opening and closing functions.
- Managed stock levels to maximize sales opportunities.
- Handled escalated customer concerns to build retention.
- Drove customer retention by analyzing feedback and KPI data.
- Updated pricing and promotions to fulfil store goals.
- Managed stock levels to maximize sales opportunities.
- Introduced employee incentive programmed, increasing store revenue and improving staff retention.
- Redesigned store layouts to improve customer flow, maximizing footfall opportunities.
- Designed attractive window and floor merchandise displays to increase daily footfall.
Customer Relations Representative
MOBILINK TELECOM
Riyadh, PAKISTAN
10.2011 - 02.2016
- Improved customer satisfaction ratings through responsive query resolution.
- Fielded incoming calls and messages from clients, addressing complaints to contact center policies.
- Documented customer contacts in software for use in further interactions or actions.
- Built positive customer rapport through friendly, professional communication.
- Followed up customer queries to check provided solutions met expectations.
- Used in-depth product understanding to answer customer questions knowledgeably.
Education
Intermediate B.I.S.E Multan -
Bachelor of Fine Arts -
Bahauddin zakariya university
PAKISTAN 01.2011 - 06.2013
Skills
- Retail management
- Stock management
- Sale displays
- Staff supervision
- Opening and closing procedures
- Sales Team Building & Leadership
- Excellent written and oral communication skills
- Excellent interpersonal and negotiation skills
- Demonstrated ability to work effectively as a team member
- Demonstrated excellence in time management and meeting deadlines
- Demonstrated problem-solving, research and analytical skills
- Stock processing
- Organizing training programmed and training session plans
- Inventory audits
- Computerized stock control
- Technical Skills
- Power points, Store Banking Marketing, Team Building, Problem solving, decision making, MS Excel, MS Word, X store, Navision, Oracle
- Customer relations
Languages
Arabic
Advanced
English
Fluent
Urdu
Fluent
Timeline
Stock Controller
adidas
06.2019 - Current
Store Supervisor
Skechers
04.2016 - 06.2019
Customer Relations Representative
MOBILINK TELECOM
10.2011 - 02.2016
Bachelor of Fine Arts -
Bahauddin zakariya university
01.2011 - 06.2013
Intermediate B.I.S.E Multan -
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