Dedicated Support Worker with a proven track record at Community Living Australia, enhancing client independence through personalized care and effective crisis intervention. Skilled in medication administration and emotional support, I foster strong relationships while promoting community integration and skill development, ensuring clients achieve their personal goals and maintain dignity.
Overview
4
4
years of professional experience
Work History
Support Worker
Community Living Australia
09.2023 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Promoted community integration by providing extensive physical, emotional and social support.
Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
Provided crisis intervention when necessary, maintaining client safety and stability.
Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
Assisted clients in managing medications, ensuring adherence to prescribed treatments.
Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
Personal Care Assistant
Boneham Aged Care
03.2021 - 09.2023
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Promoted independence with structured routines and clear communication to support clients in their daily lives.
Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Remained alert to problems or health issues of clients and competently responded.
Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Assisted patients with self-administered medications.
Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
Education
Year 11 And 12 -
Tennisson Woods College
Mount Gambier, SA
Certificate III - Ageing
Tafe Mount Gambier
Mount Gambier, SA
2022
Skills
Daily living support
Housekeeping tasks
Health and safety awareness
Emotional support
Daily living assistance
Confidentiality and privacy
Cleaning and sanitizing
Active listening
Mobility assistance
Behavioral support
Meal preparation
Meal planning and preparation
Transportation assistance
Professional boundaries
Clean driving record
Mobility support
Skill development
Community integration
Attention to detail
Recreational activities
Budgeting and financial management
Empathy and patience
Verbal and written communication
Medication administration
Documentation
Documentation and reporting
Crisis intervention
Crisis management
Risk management
Personal care assistance
First aid and CPR
Mental health assistance
Disability care
Housekeeping and laundry
Multitasking
Problem-solving
Excellent communication
Time management
Organizational skills
Multitasking Abilities
Decision-making
Written communication
Case documentation
Group facilitation
Timeline
Support Worker
Community Living Australia
09.2023 - Current
Personal Care Assistant
Boneham Aged Care
03.2021 - 09.2023
Year 11 And 12 -
Tennisson Woods College
Certificate III - Ageing
Tafe Mount Gambier
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