Kindah AlZahrani
Dhahran,Saudi Arabia
Summary
Dynamic professional with expertise in guest services management, demonstrating exceptional critical thinking and adaptability. Proven ability to excel in customer service environments, leveraging teamwork and fast learning skills to enhance operational efficiency. Proficient in Microsoft Office, committed to delivering outstanding service and seeking opportunities to further develop leadership capabilities within the hospitality industry.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Active Member & Event Organizer
Alasala Colleges Entrepreneur Club (AEC)
Dammam, Eastern Province
2023.06 - 2024.03
- Successfully operated and managed university exhibition dedicated to connecting and showcasing 10+ local startups and their products.
- Assisted startup founders with pavilion setup, logistics, and presentation needs during event.
- Contributed to club’s mission of fostering entrepreneurial mindset among students.
Event Operations Specialist \ Part Time Job
Saudi Aramco / GT events
Dhahran,Al-midra , Eastern Province
2023.08 - 2023.08
- Maintained peak guest satisfaction through professional welcoming and orientation protocols.
- Facilitated interactive e-sports tournaments, handling logistics and live event operations.
Event Operations Assistant - Book Fair
King Abdulaziz Center for World Culture (Ithra)
Dhahran, Eastern Province
2023.03 - 2023.04
- Successfully managed and executed 5 consecutive interactive sessions per shift, ensuring smooth transitions and keeping scheduling conflicts to absolute minimum.
- Managed site readiness and logistical setups for designated kids' zone, ensuring full compliance with safety, cleanliness, and presentation standards.
- Executed efficient crowd management strategies within high-traffic areas to maintain smooth visitor flow and enhance overall family experience.
- Represented Ithra professionally at Book Fair, welcoming families, addressing inquiries, and ensuring high-quality customer service.
Event Operationa Assistant
King Abdulaziz Center for World Culture (ithra)
Dhahran, Eastern Province
2022.01 - 2022.01
- Executed on-ground operations and logistics for International Volunteer Day Festival games, ensuring safe and seamless event delivery.
- Collaborated with event organizers to handle registration, explain game rules clearly, and resolve any on-site inquiries.
Guest Experience Team Leader / Part time Job
Saudi Aramco (iktva)
Dhahran, Eastern Province
2021.01 - 2021.01
- Led and supervised team of 3 members to ensure smooth guest experience and efficient crowd flow.
- Managed crowd control and capacity limits efficiently, maintaining safety standards during event.
Education
Bachelor Degree - Project Management
ALASALA Colleges
Eastern Province 2022.09 -
Skills
- Critical Thinking
- Teamwork
- Adaptable
- Customer Service
- Fast Learner
- Microsoft Office
- Guest services management
Certification
Certificate of Achievement: Artificial Intelligence Concepts and Advanced Applications
Issuer: Saudi Data & AI Authority (SDAIA) – SAMAI Initiative | June 2026
Certificate of Achievement: Fundamentals of Artificial Intelligence
Issuer: Saudi Data & AI Authority (SDAIA) – SAMAI Initiative | September 2025
- Certificate of Completion Hour of Code by Microsoft (2020)
LANGUAGES
Arabic Native or Bilingual Proficiency
Fluent
English Professional Working Proficiency
Advanced
Accomplishments
- 160 hrs of Volunteering at King Abdulaziz Center for World Culture (ithra) (2020 - 2025)
INTERESTS
Reading, Information technology, Artificial intelligence, Data analyses
Timeline
Event Operations Specialist \ Part Time Job
Saudi Aramco / GT events
2023.08 - 2023.08
Active Member & Event Organizer
Alasala Colleges Entrepreneur Club (AEC)
2023.06 - 2024.03
Event Operations Assistant - Book Fair
King Abdulaziz Center for World Culture (Ithra)
2023.03 - 2023.04
Bachelor Degree - Project Management
ALASALA Colleges
2022.09 -
Event Operationa Assistant
King Abdulaziz Center for World Culture (ithra)
2022.01 - 2022.01
Guest Experience Team Leader / Part time Job
Saudi Aramco (iktva)
2021.01 - 2021.01