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I have a strong understanding of systems and processes and how the two best fit together. Through years of hands on experience I am particularly strong in troubleshooting issues, optimizing processes, and providing strategic and operational guidance through testing especially during mid office migrations. I am organised and dependable and have a positive attitude to my work, with the intention to make meaningful contributions to any team or project I undertake.

I started with Hargreave Hale, now Canaccord Genuity as a temporary administrator in 1999 and was offered a permanent job in March 2000. Employed as an administrator, within the Nominee Department, for approximately four years and then my skills were promoted to create a new department, as business as expanded. With the help of HR, I employed two team members. I created department procedures, management reports, training schedules and maintained a happy working team. Due to further expansion, my team became five. I promoted team repour, daily work allocation, appraisals and ongoing training.
In 2019, Canaccord took over Hargreave Hale and small departments were merged, therefore skills and daily work schedules changed, to allow for further expansion. A Senior manager was appointed, for the new, bigger department and I continued to manage (as a Assistant/Line Manager) based on my skill set.
I am Target-driven, with extensive expertise leading a high-performing team. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management.
Travel profession
Experience of planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.
Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organised records and preparing necessary paperwork.
Organised Travel Consultant equipped to curate award-winning itineraries and travel packages. Maintain loyal client base with individualised service and superior sales strategy.
Viewing Specialist - Stephen Tew Estate Agents
As a viewing specialist for Stephen Tew Estate Agents, my main role is to accompany potential buyers on property viewings. Arriving at the property to meet them, with all the property information to hand and answering any questions, make suggestions and provide information on the location and history of the property. Manage my diary on a daily basis, to allow travel time between viewings. I also performed property matches for our clients and booked viewings, as requested. I have the ability to take offers on properties, at viewings, which I follow up in the office and communicate with the property owner. I also follow up on all property viewings for feedback, which is also communicated back to the property owner

 Dedicated professional with over three decades of experience in office management, police dispatching, and entrepreneurship. Skilled in tax preparation, payroll filing, bookkeeping, and accounts payable supervision. Proven track record of accuracy in data input and transaction recording. Demonstrated leadership as District Vice-Chair and Corporate board member, showcasing commitment to excellence and teamwork in supporting accounting functions. 

 Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets. 

KOSAI ABOULATIF

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Travel counsellor

Travel agency manager

Education

Diploma - CABIN CROW

Bachelor of Education - Airline Staff Training

Some College (No Degree) - INTERNATIONAL TOURISM

Diploma - Ticketing

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Travel counsellor

Travel agency manager

Bachelor of Education - Airline Staff Training

Diploma - CABIN CROW

Some College (No Degree) - INTERNATIONAL TOURISM

Diploma - Ticketing

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