Koshik Luximon
Baie du Cap
Summary
Dynamic customer service professional with a friendly demeanor and proven teamwork skills, honed at Paradis Beachcomber Golf Resort & Spa. Expert in problem-solving and time management, consistently enhancing guest experiences and achieving sales targets. Adept at handling POS transactions and maintaining a clean, organized environment, fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Exotic Group
45 Rue De La Canelle MU, Quatre Bornes 72201
02.2023 - 03.2025
- Provided exceptional customer service by greeting and assisting customers with product selection, inquiries, and purchases.
- Maintained in-depth knowledge of products and promotions to upsell and cross-sell effectively.
- Handled point-of-sale transactions accurately, including cash, card payments, refunds, and exchanges.
- Assisted in visual merchandising and restocking shelves to ensure a clean and attractive store environment.
- Collaborated with team members to meet and exceed daily and monthly sales targets.
- Managed inventory levels, conducted stock checks, and reported discrepancies to the management team.
- Resolved customer complaints promptly and professionally, ensuring high customer satisfaction.
Paradis Beachcomber Golf Resort & Spa
Le Morne Peninsula
09.2022 - 01.2023
- Greeted guests warmly and ensured prompt, attentive service in a busy hotel bar environment.
- Took beverage and food orders accurately, making recommendations based on guests’ preferences.
- Served drinks and snacks in compliance with hygiene and safety regulations.
- Maintained cleanliness and organization of the bar and service area at all times.
- Processed payments efficiently using POS systems, handling cash and card transactions.
- Supported bartenders in restocking supplies, preparing garnishes, and managing glassware.
- Built rapport with guests to enhance their experience and encourage repeat visits.
Education
Hotel Industry
Fondation Espoir Développement Beachcomber Le PEJ
Chemin Grenier08-2022
School Certificate -
Saint Aubin State Secondary School
Savanne Road, St Aubin01-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Time management
- Multitasking Abilities
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Exotic Group
45 Rue De La Canelle MU, Quatre Bornes 72201
02.2023 - 03.2025
Paradis Beachcomber Golf Resort & Spa
Le Morne Peninsula
09.2022 - 01.2023
Hotel Industry
Fondation Espoir Développement Beachcomber Le PEJ
School Certificate -
Saint Aubin State Secondary School
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