Krishna Magar
Summary
Accomplished Shift Manager at Olayan Food Division (Texas Chicken), adept in cash handling and fostering a customer service focus. Excelled in training and mentoring staff, enhancing team performance by 40%. Skilled in resolving customer complaints and promoting a positive work environment, demonstrating exceptional decision-making and employee motivation capabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Olaya Food Devison (texaschicken)
01.2018 - 01.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Graduation - Economics
Nepal National Higher Scondery School Kathmandu.
Kathmandu Nepal04.2012
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Handling customer complaints
- Training and mentoring
Certification
- Shift manager at Texas chicken .
- Assistant manager at Texas chicken.
Languages
English,Arabic
Elementary (A2)
Timeline
Shift Manager
Olaya Food Devison (texaschicken)
01.2018 - 01.2024
High School Graduation - Economics
Nepal National Higher Scondery School Kathmandu.
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