Laith Khirfan
Riyadh,01
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
General Manager of Operations
CONSOLIDATED PROSERVE ELECTROMECHANICAL LLC
08.2022 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
Loan Documentation Officer
Jordan Kuwait Bank
01.2018 - 07.2022
- Evaluates loan applications and documentation by confirming credit worthiness
- Improves loan applications and documentation by informing applicant of additional requirements
- Rejects loans by explaining deficiencies to applicants
- Approves loans by issuing checks or forwarding applications to loan committee
- Completes loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees
- Helps customers by answering questions; responding to requests
- Maintains customer confidence by keeping loan information confidential.
Customer Service and transfers
Jordan Kuwait Bank
01.2017 - 01.2018
- Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Teller
Jordan Kuwait Bank
01.2016 - 01.2017
- Provides account services to customers by receiving deposits; cashing checks; issuing savings withdrawals; selling cashier's checks.
Customer Service
Diva Jewelry
01.2014 - 01.2015
- Assist the customer in selecting products/services, answer questions and check for stock and availability
- Sell the organization's products/services to new or established customers typically via walk-in business.
Education
Bachelor of Business in Accounting - Accounting
Princess Sumaya University For Technology
Jordan 06.2016
Skills
- Have an excellent verbal and written communication skills
- I pride myself on the high-level problem-solving skills that I have used in all roles to overcome adversity and guarantee efficiencies in my team
- Eager to learn and improve my accounting skills
- Data Management
- Financial Planning
- Decision Making
- Inventory Control
- Logistics Management
- Data Analysis
- Cost Control
- KPI Tracking
- Strategic Planning
personal information
- Date of Birth: 06/19/93
- Nationality: Jordanian
Timeline
General Manager of Operations
CONSOLIDATED PROSERVE ELECTROMECHANICAL LLC
08.2022 - Current
Loan Documentation Officer
Jordan Kuwait Bank
01.2018 - 07.2022
Customer Service and transfers
Jordan Kuwait Bank
01.2017 - 01.2018
Teller
Jordan Kuwait Bank
01.2016 - 01.2017
Customer Service
Diva Jewelry
01.2014 - 01.2015
Bachelor of Business in Accounting - Accounting
Princess Sumaya University For Technology
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