Laith Khirfan
Riyadh,01
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
General Manager of Operations
CONSOLIDATED PROSERVE ELECTROMECHANICAL LLC
Riyadh, Saudi Arabia
08.2022 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
Loan Documentation Officer
Jordan Kuwait Bank
01.2018 - 07.2022
- Evaluates loan applications and documentation by confirming credit worthiness
- Improves loan applications and documentation by informing applicant of additional requirements
- Rejects loans by explaining deficiencies to applicants
- Approves loans by issuing checks or forwarding applications to loan committee
- Completes loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees
- Helps customers by answering questions; responding to requests
- Maintains customer confidence by keeping loan information confidential.
Customer Service and transfers
Jordan Kuwait Bank
01.2017 - 01.2018
- Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Teller
Jordan Kuwait Bank
01.2016 - 01.2017
- Provides account services to customers by receiving deposits; cashing checks; issuing savings withdrawals; selling cashier's checks.
Customer Service
Diva Jewelry
01.2014 - 01.2015
- Assist the customer in selecting products/services, answer questions and check for stock and availability
- Sell the organization's products/services to new or established customers typically via walk-in business.
Education
Bachelor of Business in Accounting - Accounting
Princess Sumaya University For Technology
Jordan 06.2016
Skills
- Have an excellent verbal and written communication skills
- I pride myself on the high-level problem-solving skills that I have used in all roles to overcome adversity and guarantee efficiencies in my team
- Eager to learn and improve my accounting skills
- Data Management
- Financial Planning
- Decision Making
- Inventory Control
- Logistics Management
- Data Analysis
- Cost Control
- KPI Tracking
- Strategic Planning
personal information
- Date of Birth: 06/19/93
- Nationality: Jordanian
Timeline
General Manager of Operations
CONSOLIDATED PROSERVE ELECTROMECHANICAL LLC
08.2022 - Current
Loan Documentation Officer
Jordan Kuwait Bank
01.2018 - 07.2022
Customer Service and transfers
Jordan Kuwait Bank
01.2017 - 01.2018
Teller
Jordan Kuwait Bank
01.2016 - 01.2017
Customer Service
Diva Jewelry
01.2014 - 01.2015
Bachelor of Business in Accounting - Accounting
Princess Sumaya University For Technology