Summary
Education
Overview
Work history
Courses
Skills
Certification
Interests
Languages
Timeline
Hi, I’m

Lama Abu Al-Naja

Jeddah
Lama Abu Al-Naja

Summary

Hospital Assistant -Secretary with administrative expertise and relationship-building skills. Focused on maintaining professional office reputation and supporting smooth workflows with skills in protecting information, managing mail and tracking documents. Consistently exceeds expectations for quality and speed of work.

Education

International Colleague
Jeddah

Master of Business Administration from Administration
08.2023 - Current

King Abdulaziz University

Bachelor Degree from Biochemistry

King Faisal Specialist Hospital

Office Administration program

University overview

& Research Center- with sponsored by Niagara College Canada

Good Degree
2015

University overview

GPA: 2.86 /5

Overview

12
years of professional experience

Work history

Pepsi Cola Bughshan Company

Quality Assurance Technician
01.2012

Job overview

  • Check primary and secondary raw materials
  • Actively tracking complaint and communicate with suppliers
  • Check packaging appearance after full good in production lines
  • Daily round, preparing detailed report
  • Check Quality Control Chemistry test Lab result.

Almarai/Luesine Company

Quality Control Technician
01.2013

Job overview

  • Carry out effectively and efficiently products testing using instruments sampling for enabling finished products
  • Participated in microbiological lab test (sensory test)
  • Daily sample collection
  • Preparing reports.

The Global International

Laboratory Teacher
01.2014

Job overview

  • For upper and lower grades, School Responsibilities:
  • Preparing experiments for the lab
  • Explain chemistry experiments for student

BHG Hospital

Admission Officer
01.2015 - 01.2017

Job overview


  • Responsibilities:
  • Admission and discharged for in-patients.

King Faisal Specialist Hospital &Research Center
Jeddah

Hospital Assistant II
09.2017 - 09.2018

Job overview

  • In Radiology, Medical Eligibility,
  • Medicine, and Purchasing Services Departments at King Faisal Specialist Hospital & Research Center
  • Screens incoming mails and re-routes to other units
  • Serves as primary contact for persons seeking appointments and meetings
  • Initiates a variety of correspondences reports with confidential info
  • Maintains confidentiality of information and documents
  • Utilize computer for variety of activates
  • Follow all Hospital related policies and procedure
  • Communicate with suppliers
  • Register new suppliers in the system
  • Prepare Key Performance Indicator (KPI) reports
  • Taking Minutes of Meetings
  • Assigned SPRs request to each Buyer
  • Tracking all purchase orders POs until they are successfully received by suppliers
  • Handing daily zero stock items report
  • Handing monthly buyer productivity report
  • Handing Quarter and Annual KPI report.

King Faisal Specialist Hospital & Research Center
Jeddah

Hospital Assistant II
01.2018 - 11.2019

Job overview

  • Screens incoming mails and re-routes to other units
  • Serves as primary contact for persons seeking appointments and meetings
  • Initiates a variety of correspondences reports with confidential info
  • Maintains confidentiality of information and documents
  • Utilize computer for variety of activates
  • Follow all Hospital related policies and procedure
  • Prepare reports for Taskforce Committees Investigations
  • Taking Investigations Statements Minutes of Meetings
  • Tracking of Safety reports, Authorization Entrance of visitors and daily employees attendance
  • All work related required data entry in Oracle System
  • Attending meetings as member of committees
  • Handling the department events and awareness day as a coordinator
  • Handling Safety and Security Projects as a requestor
  • Handling Safety and Security staff mandatory training projects with an international training centers as a coordinator
  • Participated in Infant Tracking System Committee as a member
  • Participated in Fixed Assets Committee as a member

King Faisal Specialist Hospital & Research Center
Jeddah, Saudi Arabia

Hospital Assistant, Safety and security Department
2019 - 2020 (1 education.year_Label)

Job overview

  • Screens incoming mails and reroutes to other units.
  • Serves as primary contact for persons se eking appointments and
    meetings.
  • Initiates a variety of correspondences reports with confidential information.
  • Utilize computer for variety of activates.
  • Follow all Hospital related policies and procedure.
  • Prepare reports for Taskforce Committees Investigations.
  • Taking Investigations Statements Minutes of Meetings.
  • Tracking of Safety reports, Authorization Entrance of visitors and daily
    employees attendance.
  • All work related required data entry in Oracle System.
  • Attending meetings as member of committees.
  • Handling the department events and awareness day as a coordinator.
  • Handling Safety and Security Projects as a requestor.
  • Handling Safety and Security staff mandatory training projects with an international training centers as a coordinator.
  • Participated in Infant Tracking System Committee as a member.
  • Participated in Fixed Assets Committee as a member.

King Faisal Specialist Hospital & Research Center
Jeddah

Hospital Assistant II
01.2020 - 01.2022

Job overview

  • Handling weekly Tumor Boards
  • Handling on call schedule
  • Handling weekly departmental meetings
  • Handling 3 Residency Training Program as the Program Coordinator
  • Taking Minutes of Meetings
  • Running out the Schedules, appointment and Department meetings

Faisal Specialist Hospital & Research Center
Jeddah

Acting Senior Hospital Assistant, Consultant/Assistant Consultant
01.2022 - 02.2023

Job overview

  • Handling incoming / outgoing enterprise correspondence
  • Handling Department / Section heads meeting arrangements and minutes
  • Handling all department credentialing process for permanent and locum,
  • Handling interviews
  • Monitor KPI report data
  • Running out the schedules, appointment and clinic closure requests
  • Initiate HR Performance Management for all staff
  • Handing Re-Contracting Requests
  • COURSES
  • Introduction in Forensic Science, King Fahad Center for Medical
  • Researches
  • Preparation for IELTS Plus, British Council
  • Long and Short Term Career Workshop
  • Problem Solving and Management Tool
  • Heart Saver Course
  • Call Center Customer Service
  • Team Building
  • Preparation for ISO
  • King Fahad Center for Medical Researches:
  • Writing of Scientific Research unit
  • Clinical Studies Unit
  • Viruses unit
  • Biophysics Unit
  • Biochemistry Modern Unit
  • Molecular Biology Unit
  • Carcinogen Unit
  • Introduction in philosophy

King Faisal Specialist Hospital & Research Center

Hospital Assistant I
02.2023 - Current

Job overview

  • Handling incoming / outgoing enterprise correspondence.
  • Handling all the Special Requisitions for the Departmental Project, events.
  • Handling all the Department Committees and meetings.
  • Administrative support in the Hospital re-designation journey

Courses

  • English Language Level 9.
  • IELTS Prepration.
  • Great Ways to stop Procastinating.
  • Problem Solving.
  • Role of Communication in Resolving Conflict.
  • Patient Experience.
  • Self Awareness Course.
  • Participated in the Secertarial Workshop as a speaker.
  • Universal error.
  • Internal Auditor Training Course ISO.
  • Staff Scheduling Clarvia.
  • Screenwriting Workshop.

Skills

  • SKILLS AND ACHEIVEMENTS
  • Proficient in Microsoft Word, Excel, PowerPoint
  • IELTS Test Score 55
  • English Typing Speed : 45 Word/Per minute
  • Research Skills Including Scientific Papers Influent in Arabic Language
  • Presentation and Training/Teaching Skills
  • Email writing skills
  • Good communication, customer service and relationship-building skills
  • Flexibility
  • managing databases
  • Negotiation skills
  • Problem Solving, good observation ability, organized, details oriented,
  • Efficient , dedicated, inspiring and quick to adapt to new tasks and Surroundings
  • Conflict Management Skills
  • Team building

Certification

  • Certified Office Administrative Assistant.

Interests

HOBBIES AND INTERSETS ,

  • Reading.
  • Screenwriting.
  • Writing Article and short stories.
  • Interest and Talent in Acting.
  • Interest in sports (Self-Defense “Brazilian Jujitsu and Taekondow”).
  • Hand Made Accessories.

Languages

English
Upper intermediate

Timeline

International Colleague

Master of Business Administration from Administration
08.2023 - Current

Hospital Assistant I

King Faisal Specialist Hospital & Research Center
02.2023 - Current

Acting Senior Hospital Assistant, Consultant/Assistant Consultant

Faisal Specialist Hospital & Research Center
01.2022 - 02.2023

Hospital Assistant II

King Faisal Specialist Hospital & Research Center
01.2020 - 01.2022

Hospital Assistant, Safety and security Department

King Faisal Specialist Hospital & Research Center
2019 - 2020 (1 education.year_Label)

Hospital Assistant II

King Faisal Specialist Hospital & Research Center
01.2018 - 11.2019

Hospital Assistant II

King Faisal Specialist Hospital &Research Center
09.2017 - 09.2018

Admission Officer

BHG Hospital
01.2015 - 01.2017

Laboratory Teacher

The Global International
01.2014

Quality Control Technician

Almarai/Luesine Company
01.2013

Quality Assurance Technician

Pepsi Cola Bughshan Company
01.2012

King Abdulaziz University

Bachelor Degree from Biochemistry

King Faisal Specialist Hospital

Office Administration program

Good Degree
Lama Abu Al-Naja