LAMA ALHUSAIN
Summary
Results-driven professional with strong expertise in business development, strategic account management, and client engagement. Skilled in navigating complex negotiations, adapting to evolving needs, and delivering impactful solutions. Known for clear communication, reliability, and a collaborative mindset that drives consistent results with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs.
Overview
11
11
years of professional experience
Work History
Account Executive - Public Sector
ServiceNow
04.2025 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Territory Sales Manager
Oracle
01.2023 - 03.2025
- Research and communicate current industry trends, drivers, and opportunities.
- Maintain awareness of partner capabilities and coordinate customer presentations and demonstrations.
- Create compelling value propositions, highlighting their benefits to the market while driving business innovation and digital technologies.
- Manage key internal and external relationships, analyze complex situations to anticipate challenges and trends, and assess opportunities and risks.
- Determine business and technical requirements, deliver exceptional customer support to retain clients, generate new sales, and strengthen business relationships.
- Stay informed about Oracle's product direction and future offerings, recommending process improvements, and plan innovative corporate programs to assist clients in their digital transformation journey.
Commercial Deals Manager
Oracle
04.2018 - 12.2022
- Oversee the end-to-end sales process for complex deals and large accounts.
- My primary responsibility is to drive these deals to successful closure by managing and coordinating activities among multiple stakeholders.
- This entails negotiating terms and conditions, ensuring alignment with customer requirements, and collaborating with cross-functional teams to address any challenges that may arise.
- By effectively navigating the sales process, I strive to meet the customer's needs and secure favorable outcomes.
- Given my expertise in policy analysis, I bring a unique perspective to the role, enabling me to assess the policy implications of deals and align them with broader strategic objectives.
Alliance & Channels Partners Enablement Consultant
Oracle
01.2015 - 01.2018
Education
Project Management Professional (PMP) -
Project Management Institute
01.2020
Bachelor's - information systems
Princess Nourah Bint Abdulrahman University
01.2015
Skills
- Fast-paced
- Result oriented
- Self-motivated
- Languages: Arabic and English
- Excellent written and verbal communication, listening
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- Customer relations
Timeline
Account Executive - Public Sector
ServiceNow
04.2025 - Current
Territory Sales Manager
Oracle
01.2023 - 03.2025
Commercial Deals Manager
Oracle
04.2018 - 12.2022
Alliance & Channels Partners Enablement Consultant
Oracle
01.2015 - 01.2018
Bachelor's - information systems
Princess Nourah Bint Abdulrahman University
Project Management Professional (PMP) -
Project Management Institute
Similar Profiles
Benedict Johnson JBenedict Johnson J
Software Engineering Manager at ServiceNowSoftware Engineering Manager at ServiceNow
Michelle SmithMichelle Smith
Executive Assistant at ServiceNowExecutive Assistant at ServiceNow
Sebastian ChavarriaSebastian Chavarria
Sales Operations Specialist at ServiceNowSales Operations Specialist at ServiceNow
Joel SamsJoel Sams
Technical Support Engineer at ServiceNowTechnical Support Engineer at ServiceNow
COURTNEY E. LITTLECOURTNEY E. LITTLE
Account Executive, Public Sector at Tableau | SalesforceAccount Executive, Public Sector at Tableau | Salesforce