Lama Al-Juhani
Riyadh,01
Summary
HR Specialist with a strong foundation in government and private sector HR operations. Skilled in performance management, HR analytics, and digital systems like Oracle, Mawared, Qiwa, and GOSI. Passionate about optimizing workforce experiences, ensuring legal compliance, and building HR strategies that empower people and drive organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Perfect Presentation
09.2024 - 03.2025
- Coordinated appointments and services between patients and clinics to ensure seamless operations.
- Addressed patient inquiries and resolved complaints to maintain high customer satisfaction.
- Improved communication channels, reducing appointment wait times by 20% and increasing patient satisfaction ratings.
Human Resources Specialist
King Saud Medical City
01.2024 - 05.2024
- Administered disciplinary procedures, ensuring adherence to policies and proper documentation.
- Managed leave requests and employment contracts using Oracle and Mawared systems with accuracy.
- Maintained comprehensive HR records to support smooth and efficient departmental operations.
Human Resources Coordinator
Green Path HR
05.2023 - 09.2023
- Managed employee data using Qiwa, Absher, and GOSI platforms to ensure regulatory compliance.
- Supported recruitment activities by preparing contracts and facilitating new employee onboarding.
- Coordinated with departments to optimize HR processes and maintain accurate personnel records.
Station Supervisor
FLOW Consortium
03.2020 - 05.2022
- Supervised station activities to maintain safety, efficiency, and smooth daily operations.
- Led and coordinated team members to ensure effective workflow and service delivery.
- Conducted staff training to improve performance, knowledge, and adherence to procedures.
Education
Higher Studies Diploma - Human Resource Management
King Saud University
Saudi Arabia06.2024
Bachelor's Degree - English Language and Translation
Princess Nourah Bint Abdulrahman University
Saudi Arabia07.2019
Skills
- Experienced in integrating Oracle and Mawared systems
- Talent acquisition expertise
- Critical analysis skills
- Customer engagement
- Diversity initiatives
- Workforce development initiatives
- Skilled in Microsoft Office tools
- HR operational support
- Commitment to ethics
- work underpressure
- Effective time management
- Collaborative teamwork
Certification
- - Certifications & Courses:
- Legal Aspects of Modern Human Resources and the Saudi Labor Law | International Professional Training Center | September 2023
- Training on Government Electronic Systems for Human Resources | Atwar Higher Academy for Training | August 2023
- Human Resources Management | August 2023
- Internal and Administrative HR Skills | Emar Training Institute | July 2023
- Employee Rights According to the Saudi Labor Law | Atwar Higher Academy for Training | July 2023
- Additional certifications can be provided upon request.
OTHER
Languages: Arabic: Native - English: Fluent.
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Healthcare benefitsCareer advancementInterests
Development
Drawing
Documantries
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites
Timeline
Patient Service Representative
Perfect Presentation
09.2024 - 03.2025
Human Resources Specialist
King Saud Medical City
01.2024 - 05.2024
Human Resources Coordinator
Green Path HR
05.2023 - 09.2023
Station Supervisor
FLOW Consortium
03.2020 - 05.2022
Higher Studies Diploma - Human Resource Management
King Saud University
Bachelor's Degree - English Language and Translation
Princess Nourah Bint Abdulrahman University