Lama Saad Aldaham

Information Technology Graduate with hands-on experience in SQL, database management, and basic networking concepts. Developed practical skills in incident management, data analysis, and IT solutions. Highly motivated to apply technical knowledge and problem-solving skills in real-world IT environments. Dedicated to continuous learning and contributing effectively to team projects.

Intern – Business Applications Department — SABIC

• Resolved 15+ incidents using SSRS, including database access, data updates, and user check-out.
• Gained access to production databases to perform modifications, imports/exports, and restore operations while ensuring data integrity.
• Applied data compression techniques, improving storage efficiency by ~20%.
• Used Microsoft Project to plan and track tasks; worked with ECM system to organize and manage digital documents.
• Handled certificate setup and secure configurations using TLS/SSL, PFX, and PKCS.
• Submitted and managed certificates via AD CS Web Enrollment.
• Conducted project and product risk assessments; documented vulnerabilities in Excel.
• Worked in DMZ/IIS environments with admin access for incident resolution.
• Participated in QA and release management workshops to support testing and deployment readiness.

• Data Analysis and Structure - Tuwaiq Academy
• Getting Started with Cisco Packet Tracer Course - CISCO Networking Academy
• SQL Development and Management - SABIC
• Power BI for Data Analysis - SABIC
• Time Management Techniques - SABIC
• Communication Skills - SABIC
• Collaboration Skills - SABIC
• Networking Basics - SABIC
• Productivity Tools - SABIC
• Creating Perfect Presentations - SABIC

• Graduation Project – ABGD (Abjad): Android app using voice recognition and CNN to detect stuttering. Analyzes audio to generate reports on severity and progress, with personalized treatment plans. +100 audio samples collected and trained.
• YUM’S Website: Restaurant platform with secure login, reservation system, and review section. Built using multi-layer architecture for better performance and UX.
• Odoo E-Commerce: Built an online grocery store using Odoo ERP. Gained hands-on experience in CRM, sales, and inventory workflows across 10+ modules.
• Day-Care Project: Managed budget, scope, and WBS using Microsoft Project. Simulated real-life project planning with defined milestones and deliverables.

• Membership in the Saudi Council of Engineers
• Member of Google Club at Imam Muhammad ibn Saud Islamic University
• Member of IEEE Club at Imam Muhammad ibn Saud Islamic University
• Volunteer in Keswat Farah 2024