Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic
Lamia Jbeily

Lamia Jbeily

Beirut,Lebanon

Summary

Highly skilled professional with expertise in Microsoft Office, including Word, Excel, and PowerPoint. Demonstrates exceptional communication skills and a strong background in customer service. Known for adaptability, multitasking efficiency, and maintaining patience under pressure. Proven ability to work effectively within a team environment. Committed to leveraging these skills to contribute to organizational success and achieve career growth.

Overview

9
9
years of professional experience

Work History

Waitress, Hostess

Yakiniku Japanese Restaurant
Beirut, Lebanon
02.2024 - 02.2025

•Greeted customers and provided outstanding customer service.
• Collaborated well with other food runners to deliver orders accurately.
• Responded to customer complaints and inquiries promptly, finding swift resolutions.
• Operated cash register and processed payments from customers.
• Monitored food temperatures and kept records of all food items.
• Restocked food supplies in kitchen and organized storage areas.
• Trained and mentored newly hired employees to explain process flow and safety procedures.
• Suggestive Selling.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Cultivated warm relationships with regular customers.
• Organized and replenished supplies at food stations to optimize team performance.
• Cleared tables immediately after guests left in preparation for next party.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Directly interacted with customers at each location to build loyalty

Assistant Manager

Remo Sarl.
Beirut, Lebanon
03.2022 - 01.2023
  • Booking and preparing Bills for Lading
  • Ship Control
  • Paper audits
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Managing Containers
  • Conducted team meetings on a regular basis, promoting open communication within the team.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Contact: Hassan Mohsen +961 3 371 188

Sales assistant

Azadea Group-Zara
Beirut, Lebanon
03.2016 - 02.2022
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Utilized excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Built strong relationships with regular customers for repeat business.
  • Trained new staff members, fostering a supportive working environment.
  • Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
  • Conducted daily inventory checks to manage stock levels accurately.

Education

Bachelor's degree - Accounting, Business, Marketing

Lebanese International University (LIU)
Beirut-Lebanon
/2017 - /2019

Skills

  • Microsoft Office (World, Excell, Power Point)
  • Communication Skills
  • Customer Service
  • Adaptability
  • Multitasking efficiency
  • Patience under pressure
  • Teamwork

Languages

Arabic
Native
English
Fluent

Custom

  • Medical Volunteer, Red Cross, 01/01/14, 12/31/17, Beirut, Lebanon
  • Scout, Al Ahlia Scout, 01/01/13, 12/31/17, Beirut, Lebanon

Timeline

Waitress, Hostess

Yakiniku Japanese Restaurant
02.2024 - 02.2025

Assistant Manager

Remo Sarl.
03.2022 - 01.2023

Sales assistant

Azadea Group-Zara
03.2016 - 02.2022

Bachelor's degree - Accounting, Business, Marketing

Lebanese International University (LIU)
/2017 - /2019
Lamia Jbeily