Achieved outstanding sales performance at Saudi Airlines Catering Co. - RAILWAYS (SAR), exceeding targets through effective upselling and cross-selling. Demonstrated exceptional customer service, resolving inquiries with professionalism, and enhancing dining experiences. Skilled in sales development and customer needs assessment, fostering repeat business and maintaining inventory accuracy.
Hi, I’m
RAMCHANDRA LAMICHHANE
Team Leader
Riyadh
Summary
Overview
8
years of professional experience
Work History
Saudi Airlines Catering(CATRION) CO- RAILWAYS(SAR)
Team Leader
01.2022 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Saudi Airlines Catering Co. - RAILWAYS (SAR)
Sales Associate
07.2019 - 12.2021
Job overview
- Customer Engagement:
- Sales Targets
- Inventory Management
- Cash Handling and Transactions
- Customer Satisfaction
- Team Collaboration
Saudi Airlines Catering CO. - RAILWAYS (SAR)
Waiter
01.2017 - 06.2019
Job overview
- Delivered Premium Service
- Menu Knowledge
- Customer Satisfaction
- Hygiene and Safety
Education
Bhadrakali Higher Secondary SchoolPokhara Nepal
High School Diploma
04.2001
University Overview
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Languages
Nepali
Native language
English
Upper intermediate
B2
Hindi
Advanced
C1
Arabic
Beginner
A1
Timeline
Team Leader
Saudi Airlines Catering(CATRION) CO- RAILWAYS(SAR)
01.2022 - Current
Sales Associate
Saudi Airlines Catering Co. - RAILWAYS (SAR)
07.2019 - 12.2021
Waiter
Saudi Airlines Catering CO. - RAILWAYS (SAR)
01.2017 - 06.2019
Bhadrakali Higher Secondary School
High School Diploma
04.2001
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