Experienced professional with a strong background in Facilities, Administration, HR support, Project Management, and Hospitality. Skilled in organizing schedules, coordinating teams, managing day-to-day operations, and ensuring smooth stakeholder communication and team support.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Senior PMO Specialist
Red Sea Global
Riyadh, Riyadh Region
12.2023 - Current
Update the Org chart for SEZ team.
Support the development of RSZ PMO and shared services policies, templates, guidelines, flowcharts, and standards, ensuring timely delivery and effective circulation of materials with the team.
Plan, organize, and coordinate schedules, IT, transportation, site visits, and arrangements for line manager and PMO team.
Manage communication with internal and external stakeholders, including emails, calls, and coordination with partners.
Provide administrative support to line manager, including emails, documents, and research.
Prepare with the line manager for the RSZ new joiners' RSG/SEZ intro session meeting and ensure everything (stationery, IT setup, access cards, etc.) is ready.
Develop and maintain team-building activities, organizing at least two events per year.
Support RSZ ED's meetings, including coordination of travel, accommodation, and IT requests as needed.
Prepared the Project Site Visit itinerary for all SEZ team.
Supported in RSZ Townhall at Base Camp, ensuring everything was prepared and ready for the RSZ team.
PMO Specialist
Red Sea Global
Riyadh, Riyadh Region
07.2022 - 12.2023
Planned, organized, and coordinated schedules, IT, transportation, site visits, and arrangements for line manager and PMO team.
Managed communication with internal and external stakeholders, including emails, calls, and coordination with partners.
Supported the development of PMO and shared services policies, templates, and standards.
Handled the main office/BaseCamp office layouts and accommodation records, updating as needed.
Provided administrative support to line manager, including emails, documents, and research.
Prepared with the line manager for the RSZ new joiners' RSG/SEZ intro session meeting and ensured everything (stationery, IT setup, access cards, etc.) was ready.
Developed and maintained team-building activities, organizing at least two events per year.
Supported RSZ ED's meetings, including coordination of travel, accommodation, and IT requests.
HR Executive Assistant
The Red Sea Development Company
Riyadh, Riyadh Region
04.2021 - 07.2022
Maintained confidentiality and upheld high work ethics in all tasks.
Assisted in coordinating HRD functions and followed up on HR-related matters.
Managed calls, messages, and coordination for my line manager.
Managed and approved COVID-19 data via SuccessFactors.
Handled HR KPIs collection form.
Coordinated interview schedules with candidates, arranging suitable days, times, and locations, whether in-person or virtual.
Managed new joiners' records, ensuring email and SuccessFactors access setup.
Regularly updated the Active Employees list.
Planned, organized, and coordinated schedules, IT, transportation, site visits, and arrangements for line manager.
Managed employee assignment tracking across REDSEA and AMAALA, ensuring Reef & SuccessFactors access and ID cards were provided.
Updated the HR/SEZ Organization Structure as needed.
Assisted in organizing catering and events for HR team functions and meetings.
Monitored and followed up on line manager's emails, taking necessary actions on his behalf.
Supported RSZ ED's meetings, including coordination of travel, accommodation, and IT requests.
Head Office Receptionist
The Red Sea Development Company
Riyadh, Saudi Arabia
07.2019 - 04.2021
Handled employee requests daily via RSG Ticket Portal.
Coordinated monthly deliveries with Starbucks suppliers.
Welcomed and escorted guests to meeting rooms.
Coordinated with administration for company needs.
Managed employee ID issuance, tracking, activation, and deactivation in the security system.
Researched sustainable office solutions with vendors.
Managed and tracked shipments for employees.
Assisted in organizing catering for meetings, daily breakfasts, and birthdays.
Organized weekly flower arrangements for main offices.
Coordinated with the recycling service provider to collect recyclable materials.
Head Office Receptionist
Four Seasons Hotel
Riyadh, Riyadh Region
03.2018 - 07.2019
Responsible for check-ins and check-outs.
Assisted with hotel booking reservations for walk-in guests and phone inquiries.
Collaborated with the concierge team to book transportation, flights, and restaurant reservations for guests.
Assisted guests with requests and provided necessary information.
Helped update hotel brochures with the latest events and venues in Riyadh.
Submitted maintenance and any guest comments via the HotSOS app.
Made wake-up calls to guests.
Education
High School Diploma -
English Course -
The Linguviva Center
Dublin, Ireland
/2015 - /2016
Skills
Proficient in Excel, Word, PP, Visio, FS Chat, Hot SOS, Opera Systems
Strong communication and quick learning abilities
Works well under pressure, with high professional conduct and ethics
Attentive to client needs and adaptable to new challenges
Skilled in scheduling, team coordination, and administrative support
Excellent in stakeholder communication and problem-solving
Experienced in project management, facilities coordination, and HR support
Time management and ability to multitask efficiently
Strong attention to detail and organizational skills
Languages
Arabic
Fluent
English
Upper intermediate
Certification
Certified Emotional Intelligence & Problem Solving
August 20-22, 2023
Certified Administration & Office Management Professional (MPC)
May 30 - June 3, 2021
Facilities Systems Familiarization Workshop
February 12, 2020