LATIFAH ABDULLAH
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
1
1
year of professional experience
Work History
Customer service
Lulu Hypermarket
01.2023 - Current
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Education
BA - English language and literature
Imam Abdulrahman Bin Fasial University
2021
Skills
- Data Entry
- Information Updates
- Issue Resolution
- Customer Service and Assistance
- MS Office
- SAP Systems
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Customer service
Lulu Hypermarket
01.2023 - Current
BA - English language and literature
Imam Abdulrahman Bin Fasial University
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