Layan M. Abdulshakour

• Improved production workflows by identifying bottlenecks and implementing effective solutions.

• Standardized presentation and video templates to maintain brand consistency and high-quality output.

• Enhanced curriculum content with design improvements, supporting better learner retention.

• Curated visual resources to meet cultural and translation requirements accurately.

• Utilized AI-based tools to optimize video design, narration, and translation processes.

• Supported the production of multimedia marketing materials for both digital and print distribution.

• Translated materials accurately between Arabic and English.

• Ensured efficient travel arrangements for staff including booking flights and accommodations.
• Streamlined administrative processes for increased efficiency in the workplace.
• Assisted in the preparation of regularly scheduled reports for upper management review.
• Updated company databases by inputting new employee contact information and employment details.
• Improved customer satisfaction through prompt response to email and phone queries.
• Expedited document filing system with a new, organised method.
• Collaborated with HR officers during recruitment process to streamline candidate screening.
• Organised client meetings, prepared agendas and took detailed minutes.