Layan Aldahmashi
Riyadh
Summary
Accomplished Executive Assistant with a proven track record at SAMI, adept in schedule management and event planning. Leveraged Microsoft Excel to enhance decision-making, improving stakeholder relations by 30%. Renowned for confidentiality and team collaboration, I excel in transforming challenges into solutions, ensuring seamless operational efficiency.
Overview
5
5
years of professional experience
Work History
C-Level Executive Assistant
SAMI
Riyadh
09.2024 - Current
- Managed complex scheduling, resulting in maximized productivity
- Facilitated communication between executives and staff, improving team cohesion
- Coordinated meetings for effective decision-making processes
- Organized high-level events to improve stakeholder relations
- Prepared comprehensive reports to assist executive decision-making process
- Handled confidential documents, ensuring secure information management practices were upheld
- Coordinated travel arrangements for CTO to ensure punctuality and efficiency
Administrative assistant
Saudi Ground Services
Riyadh
08.2019 - 09.2021
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness
- Streamlined administrative processes for increased efficiency in the workplace
- Expedited document filing system with a new, organized method
- Handled sensitive information discreetly maintaining high level confidentiality at all times
- Collaborated with HR officers during recruitment process to streamline candidate screening
- Managed front desk duties to ensure smooth operation of reception area
- Assisted in the preparation of regularly scheduled reports for upper management review
Customer service representative
Saudi Ground Services
Riyadh
08.2019 - 04.2020
- Successfully handled check-in and boarding of passengers on an international flight route
- Delivered customer service to passengers in a timely and efficient manner, resolving any enquiries or complaints to ensure a satisfactory and enjoyable travel experience
- Ensured smooth running of operations with timely preparation of reports
- Ensured compliance with airline safety and security regulations
- Trained new hires for improved productivity and efficiency on the job floor
Education
Master of Science - International Hospitality and Tourism Management
Bournemouth University
Bournemouth, United Kingdom11.2023
Bachelor of Arts - English Language and Translation
Princess Nourah Bint Abdulrahman University
Riyadh, Saudi Arabia01.2019
Skills
- Dedicated team player
- Briefing note management
- Event planning
- Advanced MS office suite
- Incoming and outgoing mail management
- Document proofreading and editing
- Travel coordination
- Confidentiality and discretion
- Problem solving
- Schedule & calendar planning
- Report writing
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
C-Level Executive Assistant
SAMI
09.2024 - Current
Administrative assistant
Saudi Ground Services
08.2019 - 09.2021
Customer service representative
Saudi Ground Services
08.2019 - 04.2020
Master of Science - International Hospitality and Tourism Management
Bournemouth University
Bachelor of Arts - English Language and Translation
Princess Nourah Bint Abdulrahman University
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