Lea Mae Pabor
Zamboanga City,Philippines
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
2
2
Languages
18
18
years of professional experience
Work history
Waitress
Royal family
Riyadh , Saudi Arabia
2021.11 - Current
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Provided top-notch service to customers, improved overall dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Lady Guard
SM Sta Rosa
Laguna, Philippines
2020.10 - 2021.04
- Performed routine checks of fire safety equipment, assisting in maintaining regulatory compliance standards.
- Patrolled various areas, ensuring a safe environment for all.
- Demonstrated professional conduct at all times whilst interacting with the public.
Sales lady
Yubengco Star Mall
Zamboanga City , Philippines
2008.05 - 2008.07
- Advised customers on product selection based on their needs.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Established rapport with customers through attentive listening and communication.
Education
Undergraduate - Hotel and Restaurant Management
Western Mindanao Cooperative College
Zamboanga City 2008-06
Skills
- Order taking proficiency
- Staff training capabilities
- Safe manual handling
- Cleaning procedures competence
- Patience and composure
- Excellent memory recall
- Hospitality-Focused mindset
- Hygiene regulations compliance
- Food service equipment use
- Dietary requirements understanding
- Efficient tray carrying
- English fluency
- Time management mastery
- Customer Service
- Table clearing
- Food preparation
- Order processing
- Organised and reliable
- Food safety awareness
- Table service
- Strong communication
Languages
English
Advanced (C1)
A1
Arabic
Intermediate (B1)
A1
References
References available upon request
Timeline
Waitress
Royal family
2021.11 - Current
Lady Guard
SM Sta Rosa
2020.10 - 2021.04
Sales lady
Yubengco Star Mall
2008.05 - 2008.07
Undergraduate - Hotel and Restaurant Management
Western Mindanao Cooperative College