Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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LEELARAM THOOTA

LEELARAM THOOTA

IT Application Support Manager
Riyadh

Summary

My single most important ambition in life is to be recognized and respected by people around me for my work and commitment to the task. I also count happiness as an integral necessity in life to succeed.

PROFESSIONAL SUMMARY:

  • Having 17+ years of experience in Technical expertise, involving in Application Design, Insurance Domain, Development & Implementations using Oracle Products (ORACLE 9i/10g Databases Reports 10g/12C) using PLSQL language in multi-tier environment.
  • Experience in leading an effective Business Analysts/QA, full stack developers along with the level 1 Support Team and involved in multiple successful projects.
  • Good experience in Microsoft Dynamics 365 application and very good experience in PREMIA 9/10 applications and handling the support for all the modules.
  • Experience in leading the E-Commerce API development team and successfully implemented online portal applications for motor and general lines as per the aggregators requirements in Saudi market.
  • Managing the resolution of bugs and providing the guidelines to the team when necessary to ensure an un-interrupted services.
  • Hands on experience in project life cycle includes Requirement gathering and Analysis, Database Design, Database Backend Programs, Application Development, Test and Implementation with critical thinking, time management and organizational skills.
  • Detail -oriented team player with strong managerial skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful in helping group members achieve business goals.
  • Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Works closely with solution architects, and development team to ensure the completion of all aspects of business requirements within required scope.

Overview

18
18
years of professional experience
6
6
Certifications

Work History

IT Application Support Manager

Saudi Arabian Co-Operative Insurance Company (SAICO)
Riyadh
06.2021 - Current
  • Demonstrating high level of initiative and creativity while tackling difficult tasks.
  • Coordinating with vendors and other business users and provide technical assistance for all applications.
  • Closely working with Business stakeholders in order to get the project requirements.
  • Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development.
  • Manage team/resources and analyzing the prioritized requirements based on project plans.
  • Administer all upcoming enhancements and ensure effective implementation to provide better services.
  • Prepare management report to review same for precision and totality of contents.
  • Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents.
  • Coordinate with development team and provide support to all onshore and off shore sites.
  • Supporting Anti Money Laundering related application.
  • Supporting all API related issues for aggregator projects
  • Supporting CRM (Microsoft Dynamics 365) application.
  • Involving with strong sense of personal responsibility in multiple projects.
  • Supporting all E-Commerce related applications along with new company website.
  • Reviewing the budgets related to IT Application.

Group Leader (QA & Application Development IT)

Malath Co-Operative Insurance Co, Riyadh, Saudi Arabia
Riyadh
07.2010 - 05.2021

Role :.

  • Support and Enhancements on Business requirement to the Insurance core system.
  • Developing & maintaining the company IT systems, software and databases.
  • Understanding the Business Requirement and ensure to deliver the right solution.
  • Performing routine audits of systems and software.
  • To evaluate, test, advise, train and support I.T related projects.
  • Provides User support and training on underwriting modules.
  • Design of Data modeling flow charts to represent the complex design into simple pictorial view.
  • Performance tuning of most of the customized reports in order to reduce the execution time.
  • Writing documentation for IT Policy & procedures, SOP's.
  • Black Box testing of any development/enhancements prior UAT.
  • Developed new/Customized reports and schedules both in English and Bilingual.
  • Assisting the report generations in BI tool through DWH.

System Engineer

IBM India Private Limited
Chennai
08.2009 - 06.2010
  • Client : AT&T, United States of America
  • Software Used : Oracle 10g, Forms 10g, Reports 10g, Windows XP
  • Team Size : 16
  • Role : Involved in new development, Application Enhancements.
  • PROJECTS INVOLVED: JAMOSP (Job Administration Management outside Plant).
  • Overview: JAM OSP is the 13 state Construction Management system used to manage ATT'S Outside Plant Construction Projects.
  • Jam OSP(Out Side Plant) system is used by Outside Plant Design Engineering Construction and other groups to process report & track data related to outside plant Engineering Projects.

Software Engineer

3i Infotech Private Limited
Chennai
06.2005 - 07.2009

PRODUCT
Name : Premia 10
Product Details : Premia 10 is a complete general insurance product which deals with all the insurance related sub domains such as Underwriting, Claims, Re- insurance etc. It also comprises of a GL module which carries out all the accounts related activities as per requirement of client.

My Role :

  • Development and customization of various insurance related reports such as Policy Schedules, different types of claims related reports, marketing reports etc using D2K.
  • Development and customization of GL reports which comprises of all the accounts and financial reports used in day to day business activities
  • Developed Claims Forms Module for this project which includes Claims Registration, Claims Processing and Claims Settlement.
  • Done Performance Tuning for particular Reports.
  • Development and rework of base reports related to underwriting, claims, Reinsurance, etc.
  • Worked on Bi- Lingual Reports for our Clients and got good exposure in Lingual Reports.
    Taken the Team Lead position to complete the Closure Project Module of OICL, where my team (6 members) achieved and completed 126 reports in the span of two months.

Education

M.Tech - Lasers And Electro Optical Engineering

College Of Engineering, Anna University
Chennai, India

B.E - Electronics & Instrumentation Engineering

Hindustan College Of Engineering
Chennai, India

High School Diploma -

DRBCCHSS
Thiruvellore, India

Skills

Manage teams to secure fitness of resources and resolve all problems

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Accomplishments

  • Successfully completed the ECom projects for Policy/Claims in SAICO within the spam of 6 months.
  • Successfully implemented the chatbot and website related projects for SAICO.
  • Successfully completed IFRS 17 gap analysis in 2020.
  • Best Employee award in 2019 received from Malath Insurance Company.
  • In house Application Development and Finance integration of Medical Claims module in 2017.
  • Successfully running Year End Process since 2015.
  • Successfully implemented Motor Core system in 2016 and got the award from CEO, Malath.
  • Oracle ERP Application Implementation.
  • IT Management and creating SOP (Standard Operating Procedure) and Policy & Procedures.

Certification

Oracle Application Server 10g, Advance PLSQL Programming organized at IBM

Timeline

IT Application Support Manager

Saudi Arabian Co-Operative Insurance Company (SAICO)
06.2021 - Current

Group Leader (QA & Application Development IT)

Malath Co-Operative Insurance Co, Riyadh, Saudi Arabia
07.2010 - 05.2021

System Engineer

IBM India Private Limited
08.2009 - 06.2010

Software Engineer

3i Infotech Private Limited
06.2005 - 07.2009

M.Tech - Lasers And Electro Optical Engineering

College Of Engineering, Anna University

B.E - Electronics & Instrumentation Engineering

Hindustan College Of Engineering

High School Diploma -

DRBCCHSS
LEELARAM THOOTAIT Application Support Manager