Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

LEEN ALTINAWI

Riyadh,Saudi Arabia

Summary


  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy,Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Key Account Executive

L'Oréal Company
Riyadh , Saudi Arabis
10.2022 - Current
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Drove business growth within specified sales territories through strategic and tactical solution implementation.
  • Communicated new products and services to drive customer interest and boost sales.
  • Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Leveraged strong working knowledge of products and systems

Sales Representative

L'Oréal Company
Riyadh, Saudi Arabia
01.2020 - 09.2022
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Built lasting relationships with clients through customer service interactions.
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Responded to telephone and in-person requests for information.
  • Collected and processed payments.

Quality Control Manager

Fit Forever Fitness
Riyadh, Saudi Arabia
01.2017 - 12.2022
  • Contributed to development of guidelines, processes and documentation to meet required business standards.
  • Maintained up-to-date procedures for complaints and compliance.
  • Assisted with drafting, reviewing and finalizing Standard Operating Procedures and Work Instructions.
  • Collated, analyzed and provided information through concise reports, seeking constant improvement opportunities.
  • Oversaw all quality-related issues, driving problem-solving techniques and corrective actions to maintain high levels of customer satisfaction.

Front Desk and Seals Supervisor

Fit Forever Fitness
Riyadh
01.2016
  • Coached team members to reach and exceed weekly and monthly sales goals.
  • Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
  • Audited team outputs and service delivery to achieve Quality Assurance goals.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Collected customer and market feedback and reported information to company leadership.

Sales promoter

Virgin Mobile
Riyadh, Saudi Arabia
01.2015 - 11.2015
  • Informed current and potential customers about product updates, special offers and new products.
  • Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
  • Used outstanding communication and interpersonal skills to quickly build positive customer relations for effective deal closing.

Education

Diploma - Graphic Designer

Bioneers Academy
Amman, Jordan
01.2020 - 10.2021

Skills

  • Microsoft Office
  • Relationship management
  • Client relationship management
  • Account management
  • Sales strategies
  • Quality Assurance and Control

Languages

English
Upper intermediate
Arabic
Native

Timeline

Key Account Executive

L'Oréal Company
10.2022 - Current

Sales Representative

L'Oréal Company
01.2020 - 09.2022

Diploma - Graphic Designer

Bioneers Academy
01.2020 - 10.2021

Quality Control Manager

Fit Forever Fitness
01.2017 - 12.2022

Front Desk and Seals Supervisor

Fit Forever Fitness
01.2016

Sales promoter

Virgin Mobile
01.2015 - 11.2015
LEEN ALTINAWI