LEEN ALTINAWI
Riyadh,Saudi Arabia
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy,Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Key Account Executive
L'Oréal Company
Riyadh , Saudi Arabis
10.2022 - Current
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Communicated new products and services to drive customer interest and boost sales.
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Enforced service standards to maintain establishment reputation for excellence.
- Leveraged strong working knowledge of products and systems
Sales Representative
L'Oréal Company
Riyadh, Saudi Arabia
01.2020 - 09.2022
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Built lasting relationships with clients through customer service interactions.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Responded to telephone and in-person requests for information.
- Collected and processed payments.
Quality Control Manager
Fit Forever Fitness
Riyadh, Saudi Arabia
01.2017 - 12.2022
- Contributed to development of guidelines, processes and documentation to meet required business standards.
- Maintained up-to-date procedures for complaints and compliance.
- Assisted with drafting, reviewing and finalizing Standard Operating Procedures and Work Instructions.
- Collated, analyzed and provided information through concise reports, seeking constant improvement opportunities.
- Oversaw all quality-related issues, driving problem-solving techniques and corrective actions to maintain high levels of customer satisfaction.
Front Desk and Seals Supervisor
Fit Forever Fitness
Riyadh
01.2016
- Coached team members to reach and exceed weekly and monthly sales goals.
- Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
- Audited team outputs and service delivery to achieve Quality Assurance goals.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Collected customer and market feedback and reported information to company leadership.
Sales promoter
Virgin Mobile
Riyadh, Saudi Arabia
01.2015 - 11.2015
- Informed current and potential customers about product updates, special offers and new products.
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Used outstanding communication and interpersonal skills to quickly build positive customer relations for effective deal closing.
Education
Diploma - Graphic Designer
Bioneers Academy
Amman, Jordan 01.2020 - 10.2021
Skills
- Microsoft Office
- Relationship management
- Client relationship management
- Account management
- Sales strategies
- Quality Assurance and Control
Languages
English
Upper intermediate
Arabic
Native
Timeline
Key Account Executive
L'Oréal Company
10.2022 - Current
Sales Representative
L'Oréal Company
01.2020 - 09.2022
Diploma - Graphic Designer
Bioneers Academy
01.2020 - 10.2021
Quality Control Manager
Fit Forever Fitness
01.2017 - 12.2022
Front Desk and Seals Supervisor
Fit Forever Fitness
01.2016
Sales promoter
Virgin Mobile
01.2015 - 11.2015
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