Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work history
Project manager
Alkhorayef Water & Power Technologies - AWPT
Riyadh
2024.11 - 2025.11
Tracked market and trend shifts to meet changing customer demand daily.
Created clear brand voices to strengthen marketing image and reputation.
Set project objectives and defined performance expectations for delivery teams.
Played a key role in project management teams for successful project delivery.
Enhanced project efficiency by developing comprehensive project plans.
Public relations
Saudi Standards Metrology and Quality Organzition
Riyadh
2023.07 - 2024.07
Assisted in event planning for successful product launches.
Facilitated client meetings, resulting in stronger relationships.
Supported PR executives in daily administrative tasks, enhancing operational efficiency.
Maintained accurate logs of visitor entries for security purposes.
Customer care
CCC By STC
Riyadh
2022.12 - 2023.02
Respond to client and guest enquiries with empathy and understanding daily.
Handle requests promptly to keep customer care consistently outstanding.
Apply customer care strategies to raise client satisfaction levels steadily.
Work with multidisciplinary teams to deliver quality customer care across departments.
Exceed service metrics consistently through high-quality customer care delivered every day.