Lena Almahmoud
Supervisor High Risk Customer Acceptance
Riyadh
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Supervisor High Risk Customer Acceptance
Tanfeeth Co
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
High Risk Client Acceptance
Tanfeeth Co
09.2022 - Current
- Developed effective communication channels across departments for sharing vital information regarding potential threats or vulnerabilities.
- Increased efficiency in monitoring transactions by automating manual processes and implementing innovative technologies.
- Mitigated operational risks by identifying process inefficiencies and recommending improvements based on data-driven insights.
- Identified potential high-risk accounts through meticulous analysis of transactional patterns, leading to proactive prevention measures.
High Risk Client Acceptance
Compliance - AlRajhiBank
11.2021 - 09.2022
- Assured the eligibility of the High risk bank account.
- Enhanced fraud detection by implementing advanced analytical techniques and data mining tools.
- Strengthened internal controls by developing and maintaining robust risk assessment methodologies for various business lines.
Credit Analyst
Real Estate - AlRajhiBank
02.2020 - 11.2021
- Audit and review mortgage request from clients.
- Conducted presentations to upper management and executive teams for loan recommendations.
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Sanction Screening Administrator
ARajhi Services
01.2019 - 02.2020
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Education
Bachelor - Law
King Saud University
09.2015 - 05.2018
Skills
Client analysis
High level of accuracy
Risk Assessments
Creative problem-solving
Team Working
Law knowledge
Risk Management
Self Learning
Certification
Contract formatting
Timeline
Supervisor High Risk Customer Acceptance
Tanfeeth Co
07.2023 - Current
High Risk Client Acceptance
Tanfeeth Co
09.2022 - Current
Certified Compliance Officer
02-2022
High Risk Client Acceptance
Compliance - AlRajhiBank
11.2021 - 09.2022
Credit Analyst
Real Estate - AlRajhiBank
02.2020 - 11.2021
Money Laundering and Compliance Workshop
06-2019
Sanction Screening Administrator
ARajhi Services
01.2019 - 02.2020
Contract formatting
06-2018
Bachelor - Law
King Saud University
09.2015 - 05.2018
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