Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
OfficeManager
LEO VAL ABANGAY

LEO VAL ABANGAY

Tabuk,Tabuk Region

Summary

Reliable and dedicated individual with strong communication and teamwork skills, coupled with proven ability to adapt and learn quickly in dynamic environments. Demonstrates proficiency in problem-solving and customer service, ensuring smooth and efficient operations. Ready to make meaningful impact in Administrative role.

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work history

HOUSING ADMIN STAFF

NESMA UNITED INDUSTRIES’ (NEOM PROJECT)
TABUK, SAUDI ARABIA
09.2021 - Current
  • Assisted residents with queries, improving overall experience.
  • Participated in team meetings for strategic planning.
  • Prepared reports meticulously, aiding decision-making process.
  • Communicated effectively with colleagues to facilitate teamwork.
  • Followed company policies strictly, ensuring regulatory compliance.
  • Welcomed guests warmly to create positive first impression.
  • Handled incoming calls and emails, directing enquiries & complaints with professionalism to retain clients.
  • Worked with colleagues to streamline administrative processes and improve workflow.
  • Processed and managed documentation, facilitating smooth recordkeeping and retrieval.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
  • Resolved office-related issues, fostering positive work atmosphere.
  • Responsible for maintaining and issuing keys to the residents, housekeeping team, and maintenance team for their necessary activities.
  • Responsible for reporting and documenting all instances of lost or stolen keys. In the event of a lost or stolen key, urgently inform the superior to initiate proper action and investigation.
  • Responsible for monitoring incoming and closing work orders through the CAFM system for the respective aligned services.
  • Managing Biometric Systems by registering and scanning finger prints of the newcomer's resident into the system.
  • Managing maintenance team access by activating card access through the system for day to day activities.
  • Responsible for monitoring and controlling all Golf
    Cart drivers activities by providing residents assistance within NEOM Community.
  • Handling Lost and Found items within the community by organized and maintained efficient filing systems for quick items retrieval.

SECRETARY / ADMINISTRATIVE ASSISTANT

AL NAJIM SAUDI INTERNATIONAL CO. LTD.
Khobar, Eastern Province
06.2010 - 07.2021
  • Handled customer inquiries effectively; increased customer satisfaction rates.
  • Mitigated risk by identifying potential issues whilst preparing reports and documents.
  • Performed data entry tasks; ensured accurate record keeping within the company database.
  • Provided administrative support for the team and improved significantly as a result.
  • Improved client relationships through professional telephone etiquette.
  • Maintained confidential records, safeguarding sensitive corporate information.
  • Prioritized workload to meet tight deadlines.
  • Addressed inquiries and responded via email or telephone follow-up.
  • Built positive relationships with customers and clients to maintain outstanding service provisions.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Checked stationery supplies and ordered low-stock items quickly to meet demand.
  • Managed queries in person, by phone and via email with exceptional customer care.
  • Provide customer queries for spare parts cost & availability in the market.
  • Receiving orders & issuing spare parts for the designated vehicles.
  • Responsible for preparing & closing customers bills for accounts department.
  • Assisting store personnel for year end spare parts stocks inventory.

SECRETARY

PHILIPPINE TRADE TRAINING CENTER
Manila, Philippines
05.2009 - 04.2010
  • Scheduled appointments for executive management team.
  • Prioritised workload to meet tight deadlines.
  • Managed stock of office supplies, eliminating unnecessary expenditure.
  • Prepared financial statements with high attention to detail; minimised accounting errors.
  • Organized business travel arrangements, ensuring smooth operations for Executive Director.
  • Arrange and assist meeting, conference within division.
  • Coordinated events that resulted in positive company exposure.
  • Maintained confidential records, safeguarding sensitive corporate information.
  • Created a systematic filing system, ease of document retrieval was achieved.
  • Performed data entry tasks; ensured accurate record keeping within the company database.

CLERK

BANCO DE ORO (BDO)
Makati, Metro Manila, Philippines
06.2008 - 02.2009
  • Handling & monitoring promissory notes & Certificate Land of Titles.
  • Assist on releasing Certificate of Titles for clients.
  • Improved office efficiency by maintaining an organized filing system.

ADMIN CLERK

AIG PHILAM SAVINGSBANK
Mandaluyong City, Metro Manila, Philippines
09.2007 - 05.2008
  • Received & monitoring clients application applying for credit
    cards.
  • Managed document storage system, improving retrieval process.
  • Improved office efficiency by sorting, filing, and managing paperwork.

Education

BACHELOR IN BUSINESS MANAGEMENT - Major in MARKETING MANAGEMENT

Northern Iloilo Polytechnic State Collage (Main Campus)
Estancia Iloilo, Philippines
06.2002 - 03.2006

Skills

  • Exceptional communication and
    interpersonal skills as well as
    excellent leadership skills
  • Office supply management
  • Scheduling meetings
  • Customer service experience
  • Proficiency in Microsoft Office (Word,
    Excel, and Power Point)
  • Confident, self-motivated, and able to
    perform well under pressure
  • Flexible & adaptable, able to work well individually and within a team

Languages

English
Fluent
Arabic
Intermediate

References

References available upon request.

Timeline

HOUSING ADMIN STAFF

NESMA UNITED INDUSTRIES’ (NEOM PROJECT)
09.2021 - Current

SECRETARY / ADMINISTRATIVE ASSISTANT

AL NAJIM SAUDI INTERNATIONAL CO. LTD.
06.2010 - 07.2021

SECRETARY

PHILIPPINE TRADE TRAINING CENTER
05.2009 - 04.2010

CLERK

BANCO DE ORO (BDO)
06.2008 - 02.2009

ADMIN CLERK

AIG PHILAM SAVINGSBANK
09.2007 - 05.2008

BACHELOR IN BUSINESS MANAGEMENT - Major in MARKETING MANAGEMENT

Northern Iloilo Polytechnic State Collage (Main Campus)
06.2002 - 03.2006

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LEO VAL ABANGAY