Leyla Abbasova
Baku,Baku
Summary
Dynamic manager with proven experience in team coordination, project planning, and operational efficiency. Skilled in leadership , problem-solving,and delivering results in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tour Guide Freelance
Khazar Travel, Wonder way Travel, Khazin Travel
Baku, Azerbaijan
2022.06 - 2025.12
SMM
Mice Baku Medical Tourism Company
Baku, Azerbaijan
2020.08 - 2021.01
- Managed and grew social media platforms focused on medical tourism in Baku.
- Created engaging content (post,reels,stories) promoting healthcare services and patient experiences,
- Presented new professional opportunities for doctors, including participation in international scientific conferences
Menager
Green Mile Travel
Baku, Azerbaij
2018.05 - 2019.03
- Planned organized ,and managed international tours for clients
- Cordinate transportation, accommodation,and itinerary scheduling
- Handled customer inquires, resolved issues and ensured high levels of satisfaction
Educational Tour Guide
Azerbaijan Tourism Association
Baku, Azerbaijan
2017.02 - 2018.01
Heritage Tour Guide
Icherisheher State Historical Architectural Reserv
Baku, Azerbaijan
2015.01 - 2017.04
- Delivered well-structured tour narratives highlighting cultural and historical insights.
- Guided groups of tourists and provided detailed historical explanations.
- Assisted international visitors with cultural insights and local information.
- Responded to visitor questions and ensured high customer satisfaction.
- Promoted cultural heritage and perseved historical awereness among visitors.
Education
Certificate Of Tourguide - Course
Azerbaijan Tourism Association
Baku2017-01
French Studies - Department of International Relations and Regional Studies
Azerbaijan University of Languages
Baku2011-01
Certificate - Windows programs ,Excel,Word ,Power Point + Adobe Photoshop
Binsoft Computer Course
Baku2010-01
Skills
- Customer engagement
- Group management
- Social media marketing
- Presentation skills
- Client relationship management
- Leadership qualities
- Effective time management
- Client behaviour management
- Research and analysis
- Activity coordination
- Strong leadership
- Organisation
Languages
English
Advanced
C1
Turkish
Upper Intermediate
B2
French
Intermediate
B1
Azerbaijan
Proficient
C2
Certification
- Computer Programs - Binsoft
- French language - TCF
- Tour Guide - Tourism Association
- Tour Guide - Azerbaijan Tourist Guides Association
Timeline
Tour Guide Freelance
Khazar Travel, Wonder way Travel, Khazin Travel
2022.06 - 2025.12
SMM
Mice Baku Medical Tourism Company
2020.08 - 2021.01
Menager
Green Mile Travel
2018.05 - 2019.03
Educational Tour Guide
Azerbaijan Tourism Association
2017.02 - 2018.01
Heritage Tour Guide
Icherisheher State Historical Architectural Reserv
2015.01 - 2017.04
Certificate Of Tourguide - Course
Azerbaijan Tourism Association
French Studies - Department of International Relations and Regional Studies
Azerbaijan University of Languages
Certificate - Windows programs ,Excel,Word ,Power Point + Adobe Photoshop
Binsoft Computer Course