Liam Cook
Adelaide
Summary
Dynamic professional with a proven track record at Ray White Real Estate, excelling in customer service and problem-solving. Skilled in creating impactful marketing materials and streamlining the closing process, enhancing client satisfaction. Demonstrates exceptional teamwork and collaboration, significantly improving operational efficiency. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals. Available around a 7 day work roster I believe I am the perfect candidate to take any job and go above and beyond.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ray White Real Estate
12.2023 - 08.2024
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
- Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Prepared comprehensive comparative market analyses for clients, helping them make informed decisions about their property''s value.
- Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
- Guided clients through due diligence periods by addressing concerns promptly and efficiently resolving any issues that arose during negotiations or inspections.
Customer Service Assistant
Drakes Supermarkets
06.2022 - 02.2024
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Provided exceptional support during peak hours as well as holidays and special events.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
Grocery Stocker
Barossa Fresh
07.2020 - 06.2022
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Reliable and punctual
- Listening skills
- Multi-tasking strength
- Money handling
- Flexible schedule
- Conflict resolution
Timeline
Sales Associate
Ray White Real Estate
12.2023 - 08.2024
Customer Service Assistant
Drakes Supermarkets
06.2022 - 02.2024
Grocery Stocker
Barossa Fresh
07.2020 - 06.2022
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